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Company Contact Info
- Cordova, TN 38016
- Joji Castillon
- Phone: 9017533471
- Phone:: (901) 737-3471
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Field Service Technician -
AppleOne • Cordova, TN
Posted 2 months ago
Degree - None
Other Great Industries
Pays up to $55K We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities •Provide service and customer support via phone, field visits or dispatches or written communications •Tie workflow to schedule •Manage all on site installation, repair, maintenance and test tasks of machines, motors, brakes, drivers, controllers and other electromechanical components •Diagnose errors or technical problems and determine proper solutions •Produce timely and detailed service reports •Document processes •Operate vehicle in a safely manner and use field automation systems •Follow all company?s filed procedures and protocols •Cooperate with technical team and share information across the organization •Comprehend customer requirements and make appropriate recommendations/briefings •Build positive relationships with customers Requirements •Proven mechanical or field service experience •Ability to troubleshoot, test, repair and service technical equipment •Preferred skills in troubleshooting/repair of AS/DC motors using multimeter, meggar, basic electrical schematics. •Ability to work flexible shifts and to adapt to changing work schedules •Familiarity with mobile tools and applications •Technical degree or certification •Proficiency in Microsoft Office and Windows OS including Word, Excel, PowerPoint and Outlook •Willing and able to travel both domestically and internationally up to 30% of the time We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
Job ID: Field Service Tech J.134184
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