Executive Director Excelerate Clinical Partnerships job in Cleveland at Cleveland Clinic

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. News and World Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Reporting to the Chief Supply Chain & Patient Support Services officer, this role is responsible for leading the customer-facing work of Excelerate, Cleveland Clinic's joint venture Group Purchasing Organization. Responsible for commercial strategic planning, owning the product offering, leading go-to market planning and execution, negotiating customer contracts, leading business development and in general owning the commercial facing work of the business. Interfaces with c-suite executives at prospective and member health systems, as well as clinical service line leaders. Works closely with our joint venture partners, and navigates within the Cleveland Clinic for all new offerings and support. Responsible for overall top-line revenue growth as well as operating margin health.

Responsibilities:

* Interface with prospective customer c-suite, executive teams, service line leaders, and/or clinicians, as necessary, through the sales cycle, driving the value of the program with clinical and financial benefits
* Develop and implement the commercial strategic plan that will deliver growth based on existing and future offerings
* Serve as the primary commercial interface for new customers, in conjunction with joint venture sales teams
* Target new members based on product spend and fit to models
* Responsible for the Excelerate brand. Partner with joint venture partner on the creation of marketing materials that reflect the commercial direction. Develop and implement marketing communication programs including brand awareness, trade show participation and social media presence. Create customer journeys through white papers, thought leadership, key meetings and specific marketing
* Manage the sales pipeline, with visibility to all new prospects, current status, time to close and potential
* Serve as the representative for the creation of commercial legal documents
* Identify missing product offerings within the portfolio and lead the creation and launch of those products, either through external partnerships, internal offerings ready for broader use or new development
* Participate on the executive level to develop and execute long-term strategic plans. A key advisor to the executive team on a broad range of sales, marketing, and operational issues impacting sales on a global basis
* Review all new sales prospect financials, ensuring target operating models are maintained
* Lead commercial teams as assigned and appropriate

Education:

* Bachelor's degree in management, business, or other related field required.
* A Master's degree in Business or related field preferred.
* Clinical experience in the medical field preferred (i.e. physician, nurse, respiratory therapy, etc.)

Languages:

* English required

Certifications:

* None Required

Complexity of Work:

* Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision.
* Demonstrated ability to provide leadership, vision and direction with multi-site responsibilities.
* Clinical expertise that provides credibility with other health system executives, clinicians and service line leaders, with a demonstrated track record of clearly communicating clinical value
* Track record of business growth
* Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization.
* Exceptional oral and written communication, persuasion, consulting, team building and negotiation skills required.

Work Experience:

* A minimum of 15 years of experience, which includes a minimum of 5 years in a clinical setting as a medical practitioner and 5 years in a commercial role in a healthcare technologies industry.
* Offset: Master's degree and 10 years of experience.
* Demonstrated ability to provide leadership, vision and direction with multi-site responsibilities demonstrating accountability and promoting transparency.
* Proven experience in commercial roles, in sales, marketing or business development leading commercial transactions, screening deals, and developing a business case with supply chain or business operations.
* Strong communication and analytical skills are required.

Personal Protective Equipment:

* Follows Standard Precautions using personal protective equipment as required for procedures.