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Global ITSM Developer at Marsh and McLennan

Global ITSM Developer

Marsh and McLennan Boston, MA Full-Time

Marsh McClennan is seeking candidates for the following position:

Global ITSM Developer

What you can expect:

  • A colleague in this role is responsible for the development and customization of the ITSM application and services.

  • The incumbent delivers new functionality across the ITSM application and support the development lifecycle.

We will Count on you to:

  • Develops in the ITSM instance including routine changes or configuration adjustments.

  • Performs management and configuration of ITSM applications and modules, service automation and system integrations.

  • Contributes to the strategic development of new platform customizations.

  • Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement.

  • Develop new enhancements.

  • Assists in the assessment of architecture and current system limitations.

What you need to have:

  • Bachelor's degree or related experience (four year degree preferred).
  • Strong technical acumen and capability, with demonstrated results.

  • 2+ years experience with working with web application technologies (HTML, CSS, JavaScript, REST, etc.).

  • Strong grounding in fundamentals of web application development (identity, security, etc).

  • Experience working with structured data, schema, and databases

  • Experience integrating internal and external (SaaS based) applications.

  • Exposure to Identity Management and Single Sign on/Active Directory integrations.

  • Experience with Agile and SCRUM software development approaches

  • Superior attention to detail with excellent written and verbal communication skills.

  • Ability to understand complex business needs and adapt appropriately.

  • Ability to learn and adapt to new technologies applicable to the ServiceNow platform.Experience with process design and IT delivery of agreed business processes.

  • Ability to manage multiple projects and priorities.

  • Previous success working in a dynamic environment with the ability to adapt to changing priorities.

  • Proficiency with ServiceNow and related product design and delivery.

  • Technical ability to develop, design and maintain web pages and ServiceNow sites.

  • Understanding of systems and platforms used by MMC.

[ Link removed ] - Click here to apply to Global ITSM Developer (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries.  With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. [ Link removed ] - Click here to apply to Global ITSM Developer advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. [ Link removed ] - Click here to apply to Global ITSM Developer develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. [ Link removed ] - Click here to apply to Global ITSM Developer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. [ Link removed ] - Click here to apply to Global ITSM Developer serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit [ Link removed ] - Click here to apply to Global ITSM Developer, follow us on [ Link removed ] - Click here to apply to Global ITSM Developer and [ Link removed ] - Click here to apply to Global ITSM Developer or subscribe to [ Link removed ] - Click here to apply to Global ITSM Developer

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Recommended Skills

  • Adaptability
  • Agile Methodology
  • Architecture
  • Attention To Detail
  • Automation
  • Business Processes
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