Customer Service Rep position- hybrid schedule after first 90 days- APPLY NOW! PeopleShare has an amazing opportunity for a Customer Service Rep for a specialized pharmacy located in the Horsham area. Direct Hire opportunity!
Why Work Here?
- Direct hire position
- Long term opportunity with room for growth
- Small team, company perks, and great work environment
Job Details for Customer Service Rep:
- $18-$21 per hour for the 9am-5:30pm shift
- $19-$22 per hour for the 10:30am-7pm and 11:30am-8pm shifts
- All shifts require rotating Saturdays
Job Responsibilities & Description for Customer Service Rep:
- Deliver excellent customer service via phone to ensure patient satisfaction
- Collect patient information (demographics, health history, current medications, allergies) into computer software
- Work directly with other team members including other customer service representatives, pharmacists, and management to provide accurate information and excellent customer service.
- Respond to patient questions knowledgeably and efficiently, referring to the correct department as appropriate
- Project a positive attitude and enhance each patient's experience with Advanced Rx
Job Requirements for Customer Service Rep:
- 2 years + high volume call center experience required
- Ability to navigate efficiently on computer programs (Google Suite and other pharmacy applications)
- High School Diploma or GED
- No medical advice- transfer to pharmacist if there are any questions
- 3 jobs or less in previous 5 years of work history- required
- Must have references available
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Call Centers
- Customer Service
- Google Suite
- Positive Attitude