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  • East Brunswick, NJ

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Customer Service Call Center Representative

Atrium Staffing • East Brunswick, NJ

Posted 1 month ago

Job Snapshot

Seasonal/Temp
Other Great Industries
Customer Service

Job Description

Our client is looking for a friendly and hard-working Customer Service Call Center Representative to join their growing team. Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Candidates must possess strong telephone and communication skills for a high-volume call center.

Salary/Hourly Rate: $15/hr

Position Overview: The Customer Service Call Center Representative will field incoming/outgoing calls in a timely manner throughout shift.

Responsibilities of the Customer Service Call Center Representative:

  • Identify customer questions, complaints, concerns, and overall needs
  • Provide sufficient answers and solutions to all customer queries
  • Generate leads for sales team by screening callers and identifying potential sales opportunities
  • Maintain professional relationships with customers through ongoing excellent customer service
  • Follow up with callers on complaint/question status, ensure resolution
  • Meet or exceed call quotas and sales assist quotas
  • Follow all communication procedures, policies, and guidelines during every customer interaction
  • Perform duties and responsibilities with our customers’ satisfaction as your number one priority

Qualifications for the Customer Service Call Center Representative:

  • Customer service experience preferred
  • Familiarity with CRM systems a plus
  • Excellent interpersonal communication skills

Education Requirements:

  • High school diploma or equivalent (GED) required

Benefits: Eligible for Atrium Care Package

The post Customer Service Call Center Representative appeared first on Atrium.

Job ID: 73152
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