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Associate Operations Manager job in Staten Island at Brookfield Residential Properties

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Associate Operations Manager at Brookfield Residential Properties

Associate Operations Manager

Brookfield Residential Properties Staten Island, NY (On Site) Full-Time

Staten Island Mall - 2655 Richmond Avenue


At Brookfield Properties, we believe retail should be anything but typical. It's why we're integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn't just about managing properties or redeveloping malls. It's about creating inspiring spaces that draw consumers in. It's about helping our tenants build their brand in a big way. It's about contributing to our communities. And, more than anything, it's about bringing people together.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Brookfield Properties has an immediate need for an Associate Operations Manager on-site at Staten Island Mall.

The Associate Operations Manager assists the (Sr) Operations Manager and/or (Sr) General Manager to increase the value and liquidity of the shopping center. This position will maintain the physical integrity of the property, create an environment which enhances the guest experience, tenant sales, community connections, and positions the property for future growth.

Overall, we seek qualities that display our company's core values which are Humility, Attitude, Do the Right Thing, Together and Own it.

This position is designed to prepare you to become an Operations Manager of your own property within 9-24 months, and you will be required to relocate to any company property within the US at this time.


* Consumer, Retailer and Community Focus:
* Provide consumers, retailers and the community with a pleasant experience by ensuring the property is clean, safe and well maintained with appropriate signage, lighting and landscaping.

* Employee Focus:
* Work with (Sr) General Manager or (Sr) Operations Manager to supervise maintenance employees, develop talent, manage performance and ensure compliance with all company policies and procedures.

* Financial Focus:
* Work with (Sr) General Manager or (Sr) Operations Manager to prepare and manage ordinary capital, the five-year capital plan and operating expense plans to meet or exceed company expectations.
* Work with (Sr) General Manager or (Sr) Operations Manager to prepare documentation for the expense portion of the quarterly forecast/business plan

* Operations Focus:
* Work with (Sr) General Manager or (Sr) Operations Manager to ensure proper maintenance of all BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation, electrical distribution/wiring and lighting, plumbing (interior & exterior)
* Assist with project management for tenant and landlord construction, as well as capital projects. Leverage property knowledge to assist Tenant Coordination with as-built conditions, available utilities, and any known constraints. Work with (Sr) General Manager or (Sr) Operations Manager to ensure all construction activities meet plans/specifications and are completed on schedule and on budget.
* Work with (Sr) General Manager or (Sr) Operations Manager to effectively manage vendors through a thorough understanding of all applicable service or maintenance contracts. Administer all required insurance certificates and invoicing.
* Work with (Sr) General Manager or (Sr) Operations Manager to obtain to bids and prepare work orders in accordance with company policy
* Participate in the company's sustainability efforts.
* Conduct operational audits with (Sr) General Manager or (Sr) Operations Manager and ensure processes are in compliance with corporate policy.
* Assist with ensuring all State and Federal required reports and safety documentation is maintained
* Assist with recording asset inventory and property purchases
* Work with (Sr) General Manager or (Sr) Operations Manager to implement Risk Management and Emergency Planning procedures and protocols
* Work with (Sr) General Manager or (Sr) Operations Manager to understand utility rate structures as well as analyze and monitor utility consumption
* Work effectively with National Operations team

* Other Areas of Focus:
* Work effectively with the (Group) Business Development Representative to implement the specialty leasing program to maximize income
* Assist with marketing and community events and promotions as needed
* Work with (Sr) General Manager or (Sr) Operations Manager to participate in the mall's strategic planning efforts
* Participate in Manager on Duty (MOD) rotation
* Other duties as assigned


* High School degree or GED required
* Associate's or Bachelor's degree preferred
* Technical certificate preferred
* 1+ years in the property or construction management industry preferred
* Shopping center industry experience is a plus
* Understanding of building systems, HVAC, plumbing and electrical systems
* Good analytical skills
* Proven ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
* Willingness to learn new skills
* Computer skills: Excel, Word, Outlook, PowerPoint

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

* The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
* The employee frequently is required to stand, walk, and reach with hands and arms.
* The employee is occasionally required to climb stoop, kneel, crouch, or crawl.
* The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
* The noise level in this work environment is usually moderate.
* The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions.


We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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