Responsible for providing excellent customer service and administrative support to the commercial team. Main responsibilities include: setting up new accounts, client order processing, assisting showroom with requests, and problem resolution.
Our client is a leader in the textile industry and specifically works in the sourcing of high end materials for luxury residences here in New York. This company is originally London based but now had three offices in the US, great opportunity for growth in the new market!
CUSTOMER SERVICE SKILLS - Candidates for the position will work well with customers and consistently promote a positive image of the company. The job requires the employee to be a good listener, objective and possess the ability to fairly evaluate the different aspects of a situation.
COMPUTER SKILLS - Ideal candidates will demonstrate knowledge of and be able to maintain and stay current on administrative processes, clerical procedures, computer and communication systems and equipment. Candidates must have the proven ability to use technology to increase performance and productivity.
QUALITY & ATTENTION TO DETAIL - Strive to eliminate errors, treat accurate work as a priority, and seek out opportunities to improve customer services.
ORGANIZATION -The ability to maintain an organized, clean and professional workplace, and meet company standards. Must be able to prioritize, organize and complete assignments in a timely manner.
TEAM WORK - The position demands a positive and constructive view of working with others and the ability to work effectively in a team environment. All employees are expected to be respectful of co-workers and strive to maintain excellent working relationships.
-High-school diploma or equivalent
-Advanced skills in Microsoft Office Suite: Outlook, Word, Excel
-Strong customer service skills
- Excellent verbal, written and interpersonal communication skills
-Ability to troubleshoot
- work life balance
- temp to perm option
- overtime eligible
- full benefits including: health, vision, dental and commuter