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  • Chicago, IL

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Virtual Events Producer

West Corporation • Chicago, IL

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 1 to 2 years
Degree - 4 Year Degree
Other Great Industries
Other

Job Competition

4

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Job Description

West’s video technology platform, connects people in an intuitive manner using live, interactive video to bring the experience to life. Our leading enterprise streaming platform empowers organizations to leverage video to reach their stakeholders on any device, at any time. In today’s world of dispersed workforces, video can bridge the gap in communication creating authentic and engaging conversations. Diverse organizations have relied on the Company’s industry-leading products and innovative services to stay ahead of consumer expectations and business demands for over 30 years.

West’s Digital Communications department is currently seeking a Virtual Events Producer for our site in Chicago, IL.

The Sr Virtual Events Producer is responsible for coordinating and configuring the layout, design and features during a clients’ virtual engagement process. The Producer provides clients with an understanding of technical requirements to create virtual events and provides training and live day support.


Day to day responsibilities include, but are not limited to:
  • Primary technical contact for the client team during the virtual engagement process
  • Provides clients with an understanding of technical requirements to create their virtual events and provides training as needed
  • Organizes, prepares and uploads the event content for the virtual environment .
  • Establishes an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing
  • Participates in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences
  • Escalate issues to management that are outside of an employees' control and could adversely impact service provided to the client
  • Provides mentorship to less experienced employees
  • Other duties as assigned

Job Requirements

Education
  • Bachelor's Degree from an accredited college or university with an emphasis in Marketing, Business Administration, Graphic Arts, Digital Design, Computer Science or a related field or equivalent work experience may be substituted for educational requirements
Experience
  • 1-2 years of experience in digital media, or content production or multi media web design required
  • 1 or more years of experience in Client Services or Operations required
Technologies
  • Microsoft Office Suite required
  • Adobe Photoshop (advanced skills preferred, basic required)
  • Adobe Dreamweaver (advanced skills preferred, basic required)
  • Adobe Premier preferred
  • Beginner to Intermediate MS SharePoint preferred
Other
  • Ability to coordinate multiple projects at various stages of the lifecycle
  • Ability to keep up to date on virtual event technology
  • Strong communication skills, both verbal and written
  • Strong organization skills and the ability to multi-task
  • Ability to be innovative and think outside of the box
  • Multi-lingual in Spanish, French, Japanese, Chinese or Korean a plus
West is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.

At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.


We Connect.  We Deliver.  We are WEST.

Equal Opportunity Employer/Veterans/Disabled

This position will be posted for 7 days.
Job ID: 125233
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