Under the supervision of the lead agent and/or supervisor on duty, Ramp Agents are responsible for marshalling aircraft in and out of the gate, loading, unloading and sorting freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. Ramp Agents may also be responsible for servicing aircraft lavatories, cleaning aircraft, restocking items, deicing and other duties as delegated.
Marshalls aircraft on the ramp including directing, assisting and parking all arriving, departing and towed aircrafts in accordance with safety policy and procedures.
Performs wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintains visual contact with the pushback driver to alert the driver of any danger.
Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints.
Maintains safety and security of the ramp at all times and complies with safety procedures and station policies.
Reads and verifies the city and flight number for every bag to ensure correct loading of customer bags.
Communicates with Operations, Flight Crew personnel and other ground personnel concerning arrival/departure information in a professional manner.
Drives/operates ramp equipment, including but not limited to bag tugs, belt loaders, aircraft tow tractors and water and lavatory servicing vehicles in a safe manner.
Services aircraft as needed to include cleaning lavatories and cabin and restocking items.
Arrives to work on time and at assigned post to ensure prompt servicing of the aircraft and on time departures.
May work in the baggage make-up area and prioritize baggage load for delivery to the proper aircraft for loading.
Ensures GSE equipment is in proper working order.
Other duties as assigned.
This description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Particular functions, tasks and requirements may vary or be added depending upon the location and operational requirements. The text on this site does not represent a contract of employment and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
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We are Delta Global Staffing (DGS), a wholly owned subsidiary of Delta Air Lines, delivering integrity, innovation and an elevated degree of responsiveness to customers throughout the United States. Through forward thinking, our parent company created DGS to source, screen and manage a first class contingent workforce for the airline. Our successes have taken DGS nationally with a diverse customer base, a robust menu of creative solutions and services that encompass nearly every industry and profession.
WHAT'S IN A NAME
In a world of staffing firms, brand recognition is everything. It's one of the most efficient forms of marketing. As a DGS client, the Delta brand delivers top talent and the ideal fit for our clients.
THE DGS RELATIONSHIP
Since 1995, DGS has grown by cultivating collaborative relationships built on dialog, targeted talent acquisition and results based on accountability. We don't just fill orders for our clients; we speak their language and solve their problems.
THE DGS DIFFERENCE
DGS has a distinct recruiting and retention advantage in every market we serve. How? Delta Global Staffing is the only firm that offers active employee Flight Benefits for the employee and family on Delta Air Lines. If you could fly practically free, would you work anywhere else?
ROCK SOLID STABILITY
Turnover is disruptive, unproductive and quite costly for any business. Our unique benefits package all but eliminates turnover by promoting loyalty in our employees. The end result is a dedicated and productive contingent workforce that delivers cost efficient solutions for our customers.
In recognition of this stability, DGS is honored to award employees with service anniversary pins for 1 year, 5 years, 10 years, 15 years and 20 years of loyal service. We are immensely proud of this accomplishment.