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Float Member Service Representative

Westerra Credit Union Aurora Full-Time
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Processesmember transactions, presents product options and assists in overall branchoperations.  Providesfloating teller coverage at various branch locations.  


Processes member (and shared branch) accountrequests including deposits, cash withdrawals, transfers, teller checks,cashier’s checks, loan payments, account balances, loan advances, and accounthistory. Maintains cash controls and balances drawer daily.  Consistently demonstrates the Westerra WayExperience. 

Provides information to members about creditunion products and services, including savings options, rates, available loans,and convenience services, and opens additional accounts.  Meets minimum sales expectations as definedby the Incentive Compensation Plan. 

Abilityto work a flexible schedule and travel between Credit Union branch locations asneeded to support the teller line needs of the Credit Union. 

Other duties as needed or assigned 

Consistently demonstrates the Westerra Way Experience and complies withall policies and regulations 

Education Experience and Certification: 

HighSchool Diploma or GED

Detailoriented with previous cash handling experience (preferred) 

Skills and Abilities: 

Mustbe sales focused and have sales aptitude

Member/ Customer Service Skill

BasicMath Skills

BasicComputer Skills; Typing 30 wpm and 10 key by touch (preferred) 

Working Environment/PhysicalRequirements: 

Office environment

Works primarily at desk orstanding

Travels to various CreditUnion branch locations

Note: This description is not intended to be an exhaustive list of all duties,responsibilities or qualifications associated with the position.


Skills required

Customer Service
Telephone Consultations
Answer Question
Membership Policies


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Float Member Service Representative
Estimated Salary: $64K
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Job ID: 1351


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