Receptionist/Admin (Healthcare Insurance)

JOB DESCRIPTION

Are you looking for a rewarding new position with an industry leader with a firm commitment to its employees? Join our team at MultiPlan! Founded in 1980, we are the industry's most comprehensive provider of healthcare cost management solutions. We have almost 900,000 healthcare providers under contract, an estimated 68 million consumers accessing our network products, and 40 million claims reduced through our network and non-network solutions each year.  

This position pays between $13/hr and $15/hr, based on skills and experience.

JOB RESPONSIBILITIES

As a Receptionist/Admin, you will be responsible for the distribution of documents, clerical and/or administrative duties, as well as first point of contact for the Company.

Your specific duties in this role will include:

1. Greet all visitors (customers, sales people, vendors, and employees) to the Company in a professional, friendly, and hospitable manner and maintain a secure entrance to the facility. Verify of visitor identity, track visit in reception book, issuing visitor badges/authorization, ensure visitors are escorted appropriately.
2. Answer calls and re-direct or transfer to the appropriate employee or department. Sign for packages and inform recipient the package has been delivered so they can pick it up, open and sort all incoming mail; prepare packages for shipment.
3. Assist in preparing patient advocate letters for mailing as needed.
4. Update addresses on return mail and resend letters. Scan/save return mail; enter information into system.
5. Access Cigna system, to respond to internal questions for claims processors.
6. Assist office staff with faxing and copying and claim closures as needed.
7. Participate in department and team meetings.
8. Collaborate, coordinate, and communicate across disciplines and departments.
9. Ensure compliance with HIPAA and HiTrust regulations and requirements.
10. Demonstrate Company's Core Competencies and values held within.
11. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.