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Company Contact Info
- Houston, TX 77034
- Meghan Bobinski
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Member Service Representative - Healthcare
Prestige Staffing • Houston, TX
Posted 29 days ago
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- High school education or equivalent is a MUST
- 2 years customer service experience in a call center environment
- Must be familiar with a combination of Medicare, Medicaid, managed care, insurance, and EOBs
- Receive and respond to all telephone or written correspondence from customers within established time frames
- Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate
- Document in the computer system all customers' issues and resolution
- May coordinate member transportation