Loyalty Marketing Consultant – Administrative Support

Support role involves:

• Help maintain team marketing materials and files
• Assist team members in managing client participation
• Conduct administrative tasks that are associated with our solutions and upcoming client meetings
• Assist communication with clients
• Help maintain the team's resources (tools)

Qualifications, Skills, Experience:

Successful candidates will thrive in a fast-paced environment juggling multiple Customer Communications projects and assignments and will possess the following:

• Minimum 1-2  years professional office/administrative support experience

• Strong Communication skills (verbal, written, and presentation)

• Confident and driven to do what is right

• Detail oriented, comfortable with business analytics

• Excellent organizational and time management skills

• Strong Excel skills required (can execute VLookups, create and manage pivot tables, VBA preferred, but not necessary); PowerPoint skills are a plus

• Associates degree or Bachelor’s degree in Business Administration, Communications, or Marketing

Specific Tasks:

• Manage event Sell-in status reports

• Manage 2 week and 1 week event status update reminders

• Create/Maintain/Manage Loyalty Marketing Consultant teams site and shared resources

• Create samples mailing list from contact reports – checks for missing contacts and addresses

• Assist LMC team with results reporting

• Help suppliers with manual input of new supplier nominations into Media Centre/Prism (time-sensitive and deadline driven)

• Maintain Event-Level marketing materials

• Assist in the ongoing execution of mass email communications to suppliers

• Help manage/update database of supplier contacts

• Help LMC team manage QA, creative and approvals via internal tools (NomNom and CAAM)

• Assist team in issuing new supplier communication; track down missing credit applications from new suppliers

• Help with new client set up

• Assist with meeting preparation as requested

• Assist on any other project as needed