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Customer Service Representative located in Gary, IN

Vaco Staffing Gary, IN Full-Time
$16.00 - $17.00 / hour
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Vaco Indianapolis has partnered with a transportation company in Gary, Indiana!

Essential Functions:

  • Receive orders from customers to provide orders for all drivers available for a work assignment via Phone, Email, Fax or EDI And accurately enter them into the Transportation Manager Order Management System
  • Solicit Freight from customers as directed by Transportation Manager and or terminal Planner and/or for all available capacity both domiciled and foreign, in the area of responsibility
  • Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updating Transportation Manager and notifying terminal personnel as needed of all changes
  • Work with Planners, Drivers and other terminal personnel to ensure all Customer requirements are met
  • Track all loads in TMW/Peoplenet/Trip alert to proactively identify service concerns
  • Work with other departments as necessary to secure proper locations, correct commodity codes and proper credit approvals for all customers, ship locations and consignee locations.
  • Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billers
  • Ensure all service issues get properly documented in the system

Recommended skills

Order Management Systems


Salary Details

This salary was provided in the Job Posting.
Hourly Salary

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Customer Service Representative located in Gary, IN
$16.00 - $17.00 / hour
Estimated Salary: $70K
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Job ID: CUSTO45074


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