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Mr25ff6spbnz0796p4n

Customer Service Representative located in Gary, IN

Vaco Staffing Gary, IN Full-Time
$16.00 - $17.00 / hour
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Vaco Indianapolis has partnered with a transportation company in Gary, Indiana!

Essential Functions:

  • Receive orders from customers to provide orders for all drivers available for a work assignment via Phone, Email, Fax or EDI And accurately enter them into the Transportation Manager Order Management System
  • Solicit Freight from customers as directed by Transportation Manager and or terminal Planner and/or for all available capacity both domiciled and foreign, in the area of responsibility
  • Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updating Transportation Manager and notifying terminal personnel as needed of all changes
  • Work with Planners, Drivers and other terminal personnel to ensure all Customer requirements are met
  • Track all loads in TMW/Peoplenet/Trip alert to proactively identify service concerns
  • Work with other departments as necessary to secure proper locations, correct commodity codes and proper credit approvals for all customers, ship locations and consignee locations.
  • Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billers
  • Ensure all service issues get properly documented in the system
 

Recommended skills

Order Management Systems

Location

Salary Details

This salary was provided in the Job Posting.
$16-$17
Hourly Salary

Career Path

See the next step in your career
Customer Service Representative located in Gary, IN
$16.00 - $17.00 / hour
Estimated Salary: $70K
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Job ID: CUSTO45074

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