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Sr. Manager, Quality and Continuous Improvement at Mohawk Industries, Inc.

Sr. Manager, Quality and Continuous Improvement

Mohawk Industries, Inc. Thomasville, NC Full-Time

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.


Improve Daily. Inspire Others. Achieve Excellence!! These are just a few words that describe what life is like at the Mohawk.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.


Mohawks Wood and Laminate division is looking for a passionate and highly motivated Quality Management System Leader, who wants to Innovate, Create, and Grow with us.

In this exciting role, you will be responsible for providing proactive leadership and strategic direction of the Quality Management System within the Wood & Laminate division. The QMS Leader will need to have strong customer focus and be obsessed with continuous quality improvement.

The QMS Leader role is a key part of the Wood and Laminate Leadership Team and reporting functionally to the Vice President of Manufacturing.


  • Deliver Value – Partner with division Leaders to deliver meaningful results to the business by continuously Improving the Wood & Laminate Quality Management System
  • Build a Solid Foundation – Standardize, develop, deploy, and manage all Quality Management System policies, programs, processes and procedures
  • Sustainment – Provide an on-going assessment of the Quality Management System effectiveness; prepare Quality Management Reviews to assess the health of the Quality Systems
  • Raw Material quality – Secure incoming parts quality in collaboration with supplier quality and the logistics team
  • Manufacturing quality – Responsible to capture data, analyze, implement containment and lead root cause analysis for online quality.
  • Product validation – Responsible for the final quality inspection and product audit.
  • Measure – Develop, analyze and maintain trend report quality metrics as appropriate for continuous improvement, identifying resource needs, and leveraging automated solutions for best-in-class analytics
  • Develop People – Work with all levels, from shop floor to management, that fosters a quality culture that values innovation, continuous improvement, and personal accountability; Recruits talent and builds a high-performance team; mentors and coaches’ personnel.
  • Drive Culture Change – Lead root-cause elimination and data-based decision-making throughout the organization.
  • Safety First - Stimulate and cultivate “a zero-incident mentality” throughout the facility through employee engagement


  • Bachelor of Science Degree in Engineering or related technical field
  • 10+ years’ experience Manufacturing Environment, preferable within a Process Industry
  • 5+ Years in a senior Quality management function
  • 5+ years of work experience in Continuous Improvement (Lean Manufacturing, Six Sigma, and/or Total Productive Maintenance)
  • Ability to motivate and energize the team for quality improvement through strong interpersonal and leadership skills.
  • Excellent oral and written communication skills with strong technical writing experience are required
  • Ability to synthesize data and summarize outcomes to provide recommendations on a path forward
  • Demonstrated ability to perform strategic planning, team building and operational excellence
  • Demonstrated ability to successfully execute responsibilities in a fast-pace environment, collaborating across multiple sites and stakeholders


  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement.
  • Comprehensive health care and wellness plans for your entire family.
  • 401(k) Savings Plan
  • Paid holidays and paid time off.
  • Flexible spending accounts.
  • Relocation assistance (if applicable).

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Recommended Skills

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  • Automation
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  • Communication
  • Continuous Quality Improvement (Cqi)
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