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  • Green Bay, WI 54301

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Consumer Affairs Representative

Kforce Finance and Accounting • Green Bay, WI

Posted 1 month ago

Job Snapshot

Contractor
Competitive
Food
Finance

Job Description

RESPONSIBILITIES:

Kforce is currently working with a client in Green Bay, Wisconsin (WI) who is looking for temporary Consumer Affairs Representative in their Consumer Affairs Department for the next 6+ months. Within this Consumer Affairs role you will be supporting the following duties:
  • Enter product information into their data base which will be used by the call center and for high level reporting
  • Communicate progress with other departments either written or verbal
  • Work with data from customers and convert data into Excel that may come via Excel, PDF, Word, or PowerPoint and will all be converted into Excel
  • Speak to customers to identify and research product issues and resolution
  • Log onto customer websites to download data and once received will add information into internal database for record
  • Review standard operating procedures, and within Excel describe complaint/inquiry
  • Determine company coding of customer complaint/inquiry by reviewing company standard operating practices and description given

Job Requirements

REQUIREMENTS:

  • Strong CSR skills and professional communication
  • Enjoy analyzing & researching data and troubleshooting for resolution
  • Comfortable working in multiple systems and have intermediate/advanced Excel skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job ID: FAEQG1812183
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