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  • Harrisburg, PA

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Customer Service Representative

SUEZ - Water Technologies & Solutions • Harrisburg, PA

Posted 27 days ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Description

About SUEZ North America

SUEZ North America operates across all 50 states and Canada with 2,825 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.6 million people on a daily basis; treats over 560 million gallons of water and over 450 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 160,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 4,000 municipal and industrial customers; and manages $4.1 billion in total assets. The company posted revenues of $1.1 billion in 2018 and is a subsidiary of Paris-based SUEZ.

Perform assigned tasks within established procedures in various phases of customer service operations. Answer customer service inbound calls- average 30-40 calls per day. Respond to customer inquiries; complete calls or relay information as necessary pertaining to customer service billing and other problems. Open, separate, and distribute incoming mail; including the processing of customer payments. Perform similar duties as assigned.



Required Skills

High School Diploma required. Good computer & customer service skills.



Required Experience

Three years of call center experience with high capacity.

Collection/payment and utility experience a plus.

We are an Equal Opportunity/Affirmative Action Employer.  All qualified applicants are encouraged to apply without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.

Job ID: 2923-110
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