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HR Service Center Representative job in Indianapolis at State of Indiana

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HR Service Center Representative at State of Indiana

HR Service Center Representative

State of Indiana Indianapolis, IN (On Site) Full-Time
Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.

At the State of Indiana, we don't just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

About the Indiana State Personnel Department (INSPD):

As an agency operating a shared services model, we provide the executive branch of state government with top-notch Human Resources services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists, and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility.


The salary for this position traditionally starts at $37,648 but may be commensurate with education or work experience.

About the Job:

As the Administrative Assistant, you will be responsible for the Shared Services Section. Your work is a process in nature, requires the application of human resources policies and procedures, and regularly entails authorized access to confidential employee information. In this position, you also provide a variety of technical and clerical functions.

A Day in the Life:

The essential functions of this role are as follows:

* Assist smaller centralized agency's HR director with the hiring process such as creating requisitions, initiating background checks, creating offer letters and final offers.
* Contact prospective employees' previous employers and education institutions for the purposes of validating work and education history.
* Analyze and evaluates applicability of information collected.
* Data entry of information verified over the phone or email (i.e. employment dates, graduation date, degree achieved, etc.).
* Persistently finds the appropriate source to verify information, including multiple organizations and levels of authority.
* Assist agencies with the hiring process, including completing employment and education verifications and background checks.
* Assist HR staff with the process as it pertains to applicant verifications.
* Aid as needed or requested in all areas of HR including special projects, such as assistance with file maintenance per the personnel file retention guidelines.
* Aid as needed with administrative support to the HR Data and Shared support divisions.
* Perform other related duties as assigned.
* Assist in managing the SPD Helpdesk by evaluating and routing IOT tickets to the appropriate SPD division.
* Accurately completes data entry for assigned agencies related to employee records.
* Complete termination process for voluntary terminations and retirements.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

* Ability to use a human resource information system (HRIS) at an intermediate to advanced level.
* Ability to follow instructions.
* Ability to operate commonly used manual and automated office equipment.
* Ability to work with a variety of Microsoft Office software products at an intermediate to advanced level.
* Ability to type in a timely and accurate fashion.
* Ability to perform a variety of tasks simultaneously.
* High level of organizational skills.
* Ability to work independently.
* Specialized knowledge of personnel forms and their purpose.
* Ability to attend to detail and maintain accuracy and confidentiality.
* Ability to effectively communicate.

You must satisfy the following requirements to continue employment.

* Considerable knowledge of the State of Indiana's human resources functions, systems, processes, procedures and practices.
* Considerable knowledge of the departmental functions and the organization of the agency.

Supervisory Responsibilities/Direct Reports:

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

* Three (3) medical plan options (including RX coverage) as well as vision and dental plans
* Wellness Rewards Program: Complete wellness activities to earn gift card rewards
* Health savings account, which includes bi-weekly state contribution
* Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
* Deferred compensation 457B account (similar to 401k plan) with employer match
* Two (2) fully-funded pension plan options
* A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
* 150 hours of paid new parent leave
* Up to 15 hours of paid community service leave

* Combined 180 hours of paid vacation, personal, and sick leave time off
* 12 paid holidays, 14 on election years
* Education Reimbursement Program
* Group life insurance
* Referral Bonus program
* Employee assistance program that allows for covered behavioral health visits
* Qualified employer for the Public Service Loan Forgiveness Program
* Free Parking for most positions
* Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

Current Employee? Click here to apply.

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