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Customer Service Representative

OfficeTeam • Fredericksburg, VA

Posted 28 days ago

Job Snapshot

Full-Time/Part-Time
$12.35 - $14.30/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Description

Ref ID: 04310-0010870682

Classification: Customer Service

Compensation: $12.35 to $14.30 per hour

Openings for Customer Service and Operations Representatives! OfficeTeam is currently searching for an articulate, highly-skilled Customer Service and Operations Representative. This Customer Service and Operations Representative opportunity is located in Fredericksburg, Virginia, and is a long-term temporary-to-full-time engagement. Key responsibilities - Organize and respond to email inquiries from customers - Tracking data and reporting in Excel - Deliver outstanding, friendly customer service in a timely fashion - Field and send out send written business correspondence to both customers as well as departmental correspondence - Work to resolve billing issues and correcting account information

Job Requirements

- 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Comfort and confidence when interacting with internal and external partners and clients/customers - Healthcare background a plus! - Microsoft Excel experience - Alpha 8,001 - 10,000 kph experience required - Strong customer service and office administrative skills - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Positive attitude and an engaging businesslike approach - Strong problem-solving skills - Ability to effectively interact, verbally and in writing - Demonstrated experience performing extensive research to resolve complex customer inquiries - Billing experience is a plus If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 04310-0010870682
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