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Technical Support Specialist

Integrated Resources, Inc Tewksbury Contractor
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Position: -     Technical Support Specialist
Duration:       12 + Months (High Chances of an Extension)
Location:      Tewksbury, MA
Job Description:
  • The IT Contractor is responsible for converting 80-100 operations alignment and test systems to the Windows 10® platform. 
  • These systems consist of a windows-based computer configured to operate and control various pieces of test equipment and specialized fixtures. 
  • Updates will also need to be extended to equipment from traditional test equipment providers such as national Instruments, Agilent and Newport as well as several custom robots and internal electrical platforms.
  • The Contractor will work with manufacturing engineering, software engineering and R&D as required to resolve software and hardware incompatibility issues as they arise. 
  • This may require the contractor to be involved with modifying various pieces of internally developed software to resolve these situations.
  • It is the Contractor’s responsibility to ensure a seamless transition to Windows 10® on all test and alignment systems.
  • The individual must have working experience with various windows platforms, be detail oriented, have good organizational and troubleshooting skills, and be self-starting.
  • The individual will take direction from the Manufacturing Engineering Manager but must be able to work cross functionally with R&D, Software, Manufacturing Engineering and Quality.
  • Ideally, the individual shall have a BS in Computer Science.
  • Programming skills in C#, Matlab, Labview are a plus.

Skills required

Customer Service
Technical Support
Problem Solving
Information Technology
Troubleshooting (Problem Solving)
Customer Support
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Job ID: 19-13222


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