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Customer Service in Wheeler,Wisconsin
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Customer Service Representative - 2nd shift in Eau Claire

Kelly Services Eau Claire Full-Time
$14.00 - $14.50 / hour
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Do you have a natural curiosity, do you enjoy researching and learning new things and sharing information with customers? Are you passionate about providing a positive customer service experience while working in a fun and dynamic environment? If so, Kelly Services in partnership with our customer in Eau Claire is seeking experienced candidates for 2nd shift opportunities as Customer Service Representative. Our customer is currently expanding their customer service department to include afternoon/evening shift hours up to 10pm to assist in better servicing their customer base. You will work for a large non-profit organization whose mission is to educate and instruct the general public, public organizations, private industries, students and professionals. Job Duties: - Taking inbound customer service calls from a wide range of customers. Assisting with questions regarding technical support, business offerings, continuing education credits etc. - Providing email support to customers - Researching and explaining products/services to both new and/or existing customers - Other duties and responsibilities as assigned Hours: This is a full-time position, hours will be Monday-Friday: 2nd shift hours will fall between 1:00pm-10:00pm, working an 8 hour shift each day Pay: Compensation will start at $14.00-14.50 per hour based on skills and experience. Once hired by the customer your pay will increase to $16.00/hr. If you are interested in this position, please submit resumes to Email blocked - click to apply or contact our office via phone at Phone number blocked - click to apply with questions.
- An experienced professional familiar with working in/on multiple technical platforms while assisting a customer over the phone/email - A natural curiosity to research and learn new product offerings while educating the customer and assisting with questions/concerns - Must enjoy working in an entrepreneurial environment - these calls (and the resolutions to them) are not scripted.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: US6450RI_27132866

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It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

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