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Program Director, Technology Operation at Prince George's Community College

Program Director, Technology Operation

Prince George's Community College Upper Marlboro, MD (Onsite) Full-Time
Job Vacancy Announcement

Position Information

Position Title
Program Director, Technology Operation

Position Type



Union/Non Union
Non Union

Full Time or Part Time
Full Time


Salary Range

Hiring Salary Range
$78,039 - $85,843/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Job Description Summary

Provides leadership for the technology area project portfolio and governance process, overall department change management, area communication, and technology planning. Collaborates with employees throughout the College on cross-team initiatives. Serves on various college committees, and serves as a non-voting member of the Information Resource Management Committee.

Minimum Qualifications

  • Bachelor's degree with two years' experience in related field. Master's degree preferred
  • Minimum of two years prior experience in a technology department
  • Minimum of two years supervisor experience
  • One-year Project Management experience, PMP preferred
  • ITIL certification preferred
  • Administrative experience, including organizational and planning abilities, facilitation of communications within a unit, project management, attention to details, and initiative
  • Highly developed oral and written communications skills and interpersonal savvy
  • Results/action-orientation; project management skills
  • Organizational and political agility; developed negotiation skills
  • Adheres to personal code of ethics, integrity, diversity and trust
  • Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
  • Strong strategic/financial analysis skills
  • Ability to meet strict deadlines
  • Excellent written and oral communication skills, including public speaking and writing for technical and non-technical audiences

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

  • Manages and orchestrates projects or commitments directly involving the vice president for enterprise technology.
  • Supervise and evaluates project teams and assigned staff.
  • Proactively identify issues that could impact the successful execution of enterprise technology commitments.
  • Lead major intra-departmental cross-team initiatives on behalf of the vice president, enterprise technology.
  • Develop written communication on behalf of the vice president of enterprise technology. • serves as liaison to human resources on sensitive technology-related matters.
  • Coordinate, create and distribute campus-wide communication of technology
  • Initiatives via various communication channels, including newsletter, portal, email, social media, etc.
  • Aligns the technology governance framework, in collaboration with the vice president, in order to ensure that enterprise technology investments are delivered in accordance with institutional goals and objectives.
  • Create, maintain, and administer the business continuity plans for enterprise technology.
  • Collaborate with other enterprise technology department leaders to establish and administer technology communications.
  • Scope, plan and execute multiple, often quick turnaround projects with minimal supervision.
  • Receive, record, distribute, and manage the portfolio of enterprise technology projects, using a project portfolio management system.
  • Coordinates enterprise technology audit responses.
  • Provide reporting on technology projects to the information resource management council, other committees of the college, and enterprise technology leadership.
  • Lead, in collaboration with other enterprise technology department leaders, area change management efforts.
  • Succinctly updates the vice president for enterprise technology on the issues, supported with facts and recommendations.
  • Provides independent leadership for special projects.
  • Monitors area-wide initiatives on behalf of the vice president.
  • Represent the vice president of enterprise technology at college events that the vice president cannot attend.
  • Responsible for complying with all required college mandated training within the prescribed timelines.
  • Performs other related duties as assigned.
Job Requirements


Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

  • Must be able to work Monday thru Friday, 8:30 a.m. - 4:30 p.m.
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
  • This position requires accessibility via cell phone during business and non-business hours.

Is Background Check Required?

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Background Check Statement

Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

First consideration for this position will be given to applicants who apply by March 24, 2023.

Effective August 8, 2022, Prince George's Community College's current vaccine mandate will expire for students, faculty, and staff. Select exceptions may apply. Face coverings will be voluntary campus-wide, including in classrooms and instructional spaces. Although the College will no longer require new employees and students to be vaccinated as a condition of employment or instruction based on current public health conditions, COVID-19 vaccines and boosters are strongly recommended.

Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Recommended Skills

  • Administration
  • Agility
  • Attention To Detail
  • Auditing
  • Certified Project Management Professional
  • Change Management
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