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  • Shelton, CT 06484

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Barcode Administrator / Customer Service

Nesco Resource • Shelton, CT

Posted 27 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Management, Customer Service

Job Competition

75+

Applicants

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Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Communicate information with diverse level of internal and external departments/ customers

  • Maintain data excel worksheets for reporting

  • Performs assigned tasks in Citrix applications, including EBAM, MDM, and E-Billing

  • Research which distributor is responsible for each product

  • Learn and understand applicable territories for each distributor

  • Update retail accounts for new distributors as established

  • Make any necessary corrections/changes as required

  • Participate in monthly mailing/emailing of retail and distributor statements

  • Ensure the integrity of data for billing processes

  • Perform day-to-day operations including barcode authorizations and maintain up-to-date knowledge

  • Export data to create reports related to distributor territories by brand on demand

  • Other duties as assigned




EDUCATION/ QUALIFICTIONS and/or EXPERIENCE


  • HS Diploma or equivalent required. Associates Degree in related field preferred.

  • Customer Service background with financial aptitude.




  • Proficient in MS Office application, Excel/Word. Must be able to create and use pivot tables

  • Effective verbal and written communication (bilingual Spanish/English a plus)

  • Keen attention to detail with meticulous follow-up and analytical skills

  • Diligent in problem solving

  • Must be able to meet strict deadlines

  • Able to handle a high volume of work with speed, efficiency and accuracy

  • Able to work independently, but also as part of a team

  • Ability and willingness to work with other departments, customers, etc., furnishing and obtaining information.

  • Must learn and understand 'rules of distributors

  • Willingness to learn all aspects related to billing process, including the bottle bill regulations

  • Must be able to manage multiple tasks and projects at the same time




ADDITIONAL INFORMATION



  • Pay Rate $17.00 - $20.00 an hour based on experience

  • Work Schedule Monday through Friday, 8 AM to 5 PM

  • Estimated time for temp: 6 months

Job ID: 19-16219
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