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Director, Strategic Programs at Cornerstone onDemand

Director, Strategic Programs

Cornerstone onDemand Charlotte, NC (Onsite) Full-Time
With Product at the center, and CSOD's emergence to a Product-led growth company, the role of Product Strategic Initiatives Single Threaded Leader becomes pivotal to the overall company's product execution, business outcomes (CSAT, NPS) and financials. This position will play a critical role in partnership with the Head of Product Strategy & Operations and the Chief Product officer (CPO), Chief Technology Officer on delivering 1-2 major strategic programs across a core cross functional team.

Invariably, this role will interact with every single function, and will serve as the enterprise-wide connective fabric. The lead should have experience both in leading and managing large scale strategic programs and associated change management, execution cadences and GTM roll out at scale and also significant operational wherewithal to drive methodical innovation and execution.

**In partnership with the extended leadership team, PM leaders, UX leadership, Engineering Leadership, Product Marketing you will be responsible for......**

+ Running one or two business critical initiatives that are core to Corenrstone's product strategy in a "business PMO capacity".

+ Develop, consolidate and maintain Roadmap SSOT with a program centric view, across multiple PMs, and engineering leaders

+ Run or consolidate product scorecards to measure outcomes for these key strategic programs (financial ROI, customer engagement metrics, CAST implications, NPS implications, decrease in support case loads, increase in renewal rates etc.)

+ Work in partnership with Engineering, PMO and PMM on release cadences

+ Alignment and influence Tech PMO whose deliverables will nest into the overall Product / program plan

+ Drive sustainable change across the organization

**Success in role will mean...**

+ 100% transparent, defensible, data-informed roadmap, centered on outcomes for the one or two major programs you lead

+ 90% of all sub-initiatives delivered on time and in half the time by encouraging non-linear problem solving, getting the brightest minds engaged in the issues

+ 90% of the organization's members agreed that teams now work toward a shared mission and are clear on their deliverables.

+ Collaborative "pod" operational structure institutionalized

+ 100% of major product launches streamlined across all functions seamlessly ... with visual operating mechanisms on launch readiness

+ 10-fold increase in iterative and frequent solution testing with customers. 3x increase in velocity/frequency of release cycles

+ Increased sentiment that teams deliver end-to-end solutions.

+ Focus on outcomes rather than outputs improved.

**You've got what it takes if you have.....**

+ Previous experience in leading enterprise software, SaaS and/or Consumer programs at scale with successful cross functional discipline

+ A combination of large company (scale) and start up (agility/scrappiness) experience

+ Experience influencing directly product management, engineering, design teams and product marketing

+ Extremely strong financial acumen, understanding of OKR/KPI drivers

+ Disciplined and intentional about process but not a process-over-purpose mindset,

+ Incredible coach to other peer-level product leads

+ Mindset of an evangelist for the initiative and program. Ability to present at All Hands and to senior leaders on the status

+ Take full accountability for the success of the program or initiative, despite no resources directly reporting into the leader

+ Knows Product lifecycle and agile practices, tooling, and integration


+ Strong execution and operational skills

+ Influence without authority

+ Conviction to stand by unpopular decisions

+ Ability to escalate with elegance...and in a limited, impactful way

+ Respect but not be shackled by process

+ Balance qualitative and quantitative signals

+ Exceptional communication - executive presence, experience presenting to BoD, All Hands

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [ Email address blocked ] - Click here to apply to Director, Strategic Programs

Recommended Skills

  • Agile Methodology
  • Agility
  • Change Management
  • Coaching And Mentoring
  • Commercial Awareness
  • Communication
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