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  • Winchester, VA 22601

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Medical Records Specialist

Genex Services • Winchester, VA

Posted 25 days ago

Job Snapshot

Degree - High School
Other Great Industries
Admin - Clerical, Health Care

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Job Description

This individual is responsible for a variety of tasks involving retrieving and sorting of medical records.


•         Requests medical records and/or documents from clients

•         Retrieves documents from clients secure portals

•         Delivers quality Customer Service from initial request for service until completion of end product

•         Follows appropriate secure methods for sending out medical records to providers

•         Adheres to client protocols and jurisdictional regulations including, logging, processing and progress inquiries

•         Verifies workflow functions to ensure tasks are being completed

•         Contacts appropriate agencies for the purpose of verifying information

•         Communicates immediately with the Medical Records Team Leader with regard to any major discrepancies within records

•         Operates company software and equipment

•         Enters data by inputting alphabetic and numeric information into system via keyboard

•         Other duties as assigned



•         HS Diploma or equivalent

•         Proficient with MS Office Suite

•         Excellent communication skills-verbal and written

•         Ability to accept and apply constructive feedback

•         Demonstrates strong organizational skills with the ability to multi-task without compromising attention to detail

•         Meets specific department metrics

•         Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines

•         Proficiency with imaging/scanning documents

•         Maintains confidentiality and discretion as a general rule

•         Works effectively as a team contributor on all assignments

•         Interacts professionally with other employees as well as clients  

•         Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics

Genex is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Job ID: 859
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