Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Hurricane, WV delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative

InnoSource Inc. • Hurricane, WV

Posted 2 months ago

Job Snapshot

Full-Time
Energy - Utilities - Gas - Electric
Customer Service

Job Description

InnoSource (an agency that provides contract employees) is hiring now in Hurricane, WV for Customer Service Representatives at American Electric Power (AEP).


Are you interested in a full-time Customer Service career?  AEP is an award winning Fortune 200 Company with a customer service center located in the Charleston suburb of Hurricane, West Virginia.


Start your career today with InnoSource while working at AEP, one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states. That’s a lot of customer service! AEP depends on highly-trained and dedicated Customer Service Representatives to deliver frontline friendly and professional service.


What makes this job special?



  • Customer Service Representatives work in a call center with onsite parking

  • You will be working collaboratively in a team atmosphere with a casual dress code – jeans allowed.  

  • Customer Service Representative’s hard work is rewarded with contests, raffles and team parties.  We want this to be a fun place to come to work long term.  Associate quote - “I have been working full-time (more than 5 years) Amazing job, amazing people, culture, and work force - a company that truly cares about its employees!”

  • Inbound-only calls from customers inquiring about their service, bills, power outages, etc.

  • Overtime opportunities, and room for advancement.


Compensation for Customer Service Representative:



  • Starts at $13.50/hour 

  • Generous benefits – Health and life insurance, dental reimbursement

Job Requirements

Are you a good fit?



  • Our Customer Service Representatives must be able to quickly analyze customer inquiries and help resolve issues and requests.

  • This is a Customer Service call center position. We support you with training and reward your hard work.  We are looking for long term associates. This is an opportunity to demonstrate your ability with the potential to be considered for future employment directly with AEP.

  • Must have more than 2 years of experience working in complex customer service.  

  • You should have a stable work history, be a high school graduate or have your GED, and must be authorized to work in the United States.

  • Utility business requires occasional mandatory overtime, especially during outages.


EOE Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

Job ID: KavgGucpgfJVvD31KtcYOzdpY93BToVq
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.