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Spectrum Community Solutions Account Executive

Charter Communications Cincinnati Full-Time
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POSITION SUMMARY
A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions’ ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue.

MAJOR DUTIES AND RESPONSIBILITIES
Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) for the purpose of securing long term (Bulk/Managed Wi-Fi) Agreements

Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDU’s

Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.

Establishes consultative relationship with client(s) to understand their needs in order to offer the best products/services to maximize their ROI

Negotiates competitive MDU sales agreements, through customer ROI preparation and approval

Develops proposals and contracts to align with Company standards

Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis

Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management

Maintain sales databases necessary to report sales activity, and maintain customer satisfaction

Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary

Coordinate with other internal departments as necessary

Attend meetings, networking events, and training sessions as required

Perform other duties as required

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Three or more years of sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment
  • Strong negotiation skills and experienced in contract proposal and review
  • Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
  • Consultative sales experience with a focus on providing solutions
  • Excellent verbal, written, and interpersonal skills
  • Must be self-motivated and work efficiently within deadlines
  • Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
  • Ability to read, write, speak, and understand English

Education

Minimum of a Bachelor's degree from a four-year college or university or relevant work experience

Related Work Experience
  • Recent experience in negotiating long term Agreements with owners of MDU's
  • Minimum 3 years experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries
  • Familiarity with operations, marketing or other aspects of the cable industry


PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Strong experience utilizing CRM systems (Salesforce)
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Experience with automated reporting and analysis applications preferred
  • Strategic planning and strong problem solving skills

CERTIFICATIONS AND/OR LICENSES
Valid driver's license, satisfactory driving record within Company required standards and auto insurance

WORKING CONDITIONS
Office environment

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

 

Recommended skills

Customer Satisfaction
Consultative Selling
Selling Techniques
Sales Management
Leadership
Adaptability
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Job ID: 251428BR-2

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