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Case Manager, Immigration (Spanish Bilingual)

BI Incorporated (A GEO Company) Phoenix Full-Time
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Facility: ISAP PHOENIX AZ

Compensation Base: 

Compensation Bonus (if applicable): 

Equal Opportunity Employer.

Immigration Case Manager (Government)

Job Description

Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!

We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!

 

Job Responsibilities

As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Case Manager include:

  • Meeting with participants face-to-face regularly as required by government contractual obligations
  • Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records
  • Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes
  • Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program
  • Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant
  • Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants
  • Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community

 

Job Requirements

As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!

Additional requirements include:

  • A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field
  • At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
  • Experience dealing with multicultural clients
  • Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
  • Strong attention to detail and problem solving skills
  • Basic knowledge of immigration laws, regulations, and procedures
  • Computer proficiency, including Microsoft Office and the Internet
  • Ability to interpret electronic monitoring messages and daily summary reports
  • Bi-lingual English/Spanish language skills, required
  • US Citizenship Required
  • Valid Driver’s License Required
  • Ability to pass a federal background check and obtain a suitability determination.

Benefits

As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

Your benefits will include:

  • Three weeks Paid Time Off
  • 11 paid Holidays
  • Medical, Dental, and Vision coverage
  • Term life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program
  • Stock purchase program
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Legal program – Legal Club of America
  • Direct deposit
  • Theme park and attraction discounts

Your world of opportunities begins here! Apply today!

Recommended skills

Social Work
Psychology
Sociology
Case Management
Intake
Confidentiality

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Case Manager, Immigration (Spanish Bilingual)
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Job ID: 10073/12103/55017

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Established in 1978, BI Incorporated (BI) is a wholly-owned subsidiary of The GEO Group, Inc., a global leader in the delivery of correctional, detention and residential treatment services to federal, state and local government agencies. BI provides more than a dozen offender compliance monitoring technologies, including GPS tracking, radio frequency systems, and continuous or remote alcohol monitoring for the supervision of parolees, probationers, pretrial defendants and individuals involved in the immigration process. BI also owns and operates an ISO-certified national monitoring center, providing 24/7 expert support services exclusively to governmental agencies. 

BI works closely with corrections officials to cost effectively reduce recidivism, promote public safety, and strengthen the communities they serve. BI solutions help agencies reliably and cost-effectively supervise low-risk to high-risk offender populations.




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