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Company Contact Info
- Warwick, RI 02886
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Customer Support Specialist
Kforce Finance and Accounting • Warwick, RI
Posted 1 month ago
RESPONSIBILITIES:Kforce has a cloient that is seeking a Customer Support Specialist in Warwick, Rhode Island (RI). Essential Duties:
- Provide telephone support and reporting
- Field calls and voicemails
- Provide information to callers
- Enter orders in SAP
- Maintain spreadsheet for field action
- Provide call report to technical service
- High School diploma or GED / equivalent required; College degree preferred
- 5 years of call center/customer service experience
- Experience with Microsoft Word, Excel and PowerPoint
- SAP Experience preferred
- Knowledge of Google Suite (including Gmail, Office, Sheets and Forms)
- Exceptional customer service skills