Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • San Antonio, TX

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Experience Associate jobs in San Antonio, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Experience Associate

Mommy Jobs Online • San Antonio, TX

Posted 17 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
Other Great Industries
Other

Job Description



Description

We are looking for an all-star Customer Experience Associate to join our team. By engaging with customers via email, live chat, and phone, you will gain valuable insight into the operations of a fast-paced company in an exciting and rewarding industry. To succeed in this position, we expect energy, dedication, empathy, resilience, and a willingness to learn on the fly. Remote candidates welcome to apply.

Responsibilities

Answer customer calls and reply to email inquiries with care and attentiveness using the ZenDesk interface.
Reply to customer live chat requests using the Intercom platform.
Assist customers with any and all aspects of managing online subscriptions for our core product and TB12 Performance Meals.
Build positive relationships with customers and potential customers, as well as with members of our team.
After thorough training and in-the-moment learning, become an expert in all things.

REQUIREMENTS

Experience

Bachelor's degree or equivalent experience
1-2 years customer service related experience (retail, restaurants, etc.)
Computer literacy required (Microsoft Office, Google Platforms, Social Media Platforms)
Consumer Package Foods experience and/or start-up experience a plus
Ability to work flexible hours with evening and weekend shifts a plus!

Traits

Ability to thrive in a fast-paced, rapidly growing, team-based environment
Stellar written, verbal, and social communication skills
Genuine empathy and compassion, high emotional intelligence
Willing to pitch in wherever necessary
Creative thinker that is flexible, proactive, and hard-working
Have a passion for good, healthy food

Pay:  $18.00 hr 

To Become An Agent

*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected our remote customer service job positions. Please reference agent id code MJOLROXANNA when you register online.

Please allow 24 hours of processing time once you register with us.  

If you have further questions please contact us at 1 (405) 418 - 6160.

Job ID: 3429
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.