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Case Manager

ContinueCARE Hospital at Baptist Health Corbin Corbin Full-Time
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Summary of essential job functions

  • Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions.
  • Coordinates the provision of clinical care to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from health care services.
  • Complete psychosocial assessment on all new admissions based on hospital policy and procedures within three business days.
  • Develop and is involved in the implementation of programs to assist patients and their families with the social and psychological factors of illness.
  • Develop with physicians, nursing personnel, and other members of the management team in the planning of patient care services and the patient care plan.
  • Engage in individual or group intervention sessions pertaining to care and adjustment.
  • Arrange for discharge and post-hospital care of patents through institutions and agencies within the community.
  • Provide advice and guidance in handling special cases or patient needs.
  • Coordinate the provision of information and guidance to patients, their families, and other hospital departments regarding all aspects of patients’ post-discharge treatment and recovery programs.
  • Coordinate the referral of patients and families to appropriate community, social service, home health services, extended care, and rehabilitation facilities and organizations.
  • Coordinate Case Management communications to ensure the staff’s awareness of available services and resources; serves as the primary liaison with external social service organizations.
  • Participate in the coordination of interdepartmental program planning and implementation efforts, and support related projects and activities.
  • Participate in the Case Management educational programs for physicians and other departments to enhance their understanding of medical necessity aspects of health care delivery.
  • Represent the department on various hospital committees.
  • Coordinate and implement volunteer program.
  • Develop and implement Pastoral Care Program in conjunction with Pastoral Care from Host hospital.
  • Develop and maintain harmonious working relationships with other departments; address interdepartmental social service issues.
  • Assist in the preparation of and monitor the department budget in compliance with established budgeting procedures. Identify and respond to variances. Case Management monitors Utilization reviews and patients LOS.
  • Direct the quality improvement activities for the department and promotes the maintenance of high-quality, safe and effective patient care.
  • Prepare statistical reports on department services and patient needs.
  • Develop departmental policies and procedures.
  • Develop hospital policies in relation to community agencies.


  •  Adheres to all components of the Hospital Compliance Plan in performing job duties and reports any violations or suspected violations of the Plan to the Compliance Officer.
  • Demonstrates professional conduct and complies with hospital and departmental policies and procedures.
  • Adheres to hospital attendance policy as outlined in the Employee Handbook.
  • Complies with measures for preventing exposure to blood borne pathogens.
  • Participates in the Hazardous Material Program; hazards include exposure to blood and body fluids, possible communicable diseases, sharp objects and instruments, assorted chemicals and gasses as listed in the Hazardous Materials Program Manual.
  • Complies with established Safety and Patient Safety Program practices.
  • Performs other incidental and related duties, as required and/or assigned.
  • Develops an understanding of responsibilities for recognizing patient abuse and follows policy for making appropriate referrals/interventions.
  • Develops an understanding of responsibilities for participation in Performance Improvement activities and participates in such activities.
  • Limits access to protected health information (PHI) to the information reasonably necessary to do the job, and shares such information only on a need-to-know basis for work purposes.
    • (Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.)

Recommended skills

Health Care
Communicable Diseases
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ContinueCARE Hospital at Baptist Health Corbin opened in August 2004 as a 32-bed Long Term Acute Care Hospital (LTACH) located on the lower level of our host hospital, Baptist Health Corbin. As the only LTACH in the area, we enjoy the best of both worlds by being in partnership with a 273-bed acute-care hospital yet maintaining our small hospital atmosphere. Our employees are a dedicated team who work together delivering the best possible care for our patients. Since we have a longer length of stay, our staff has the opportunity to know patients and families. We believe spending quality time makes a difference. And we want to make a difference.

We are proud of our team. Read more about one of our own, Amie Marcum, who is the winner of the 2015 President’s Leadership Excellence Award presented by Community Hospital Corporation. A motivating leader with a contagious passion for improving health care in our community, Amie serves as Administrative Assistant/Human Resource Coordinator for our hospital.

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