INSIDE SALES REPRESENTATIVE
Provide customers with product or service information to assist them in determining appropriate merchandise to purchase. Recommend additional products or services to meet customer needs. May arrange special orders, delivery or installation.
•Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
•Recommend products to customers, based on customers' needs and interests.
•Answer customers' questions about products, prices, availability, product uses, and credit terms.
•Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
•Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
•Provide customers with product samples and catalogs.
•Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
•Prepare drawings, estimates, and bids that meet specific customer needs.
•Monitor market conditions, product innovations, and competitors' products, prices, and sales.
•Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.