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Customer Service Representative

Collabera Brea, CA Contractor
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  • Bilingual Spanish Speak and Read
  • Have a strong ability to engage and build rapport with customers (begin a conversation, build rapport, and handle objections)
  • Confident with frequent change and working in a fast-paced environment (back-to-back calls)
  • Proactive and passionate
  • Work best as part of a team
  • Take pride in your work
  • Have at least intermediate-level computer skills
  • Have a strong ability to engage and build rapport with customers (begin a conversation, build rapport, and handle objections)
  • Confident with frequent change and working in a fast-paced environment (back-to-back calls)
  • Confident with learning new technologies and processes
  • Strong ability with handling difficult conversations while maintaining a strong customer experience
  • Strong ability to implement ongoing performance feedback and coaching
  • Confident with proper training in your ability to analyze and resolve customer inquiries
  • Confident with proper training in your ability to provide a positive customer experience through creative solutions
  • Over one year experience working in customer service – call center preferred.

     

  

CSR,Customer Service,Customer Service Representative,call center,call center representative
 

Recommended skills

Client Rapport
Customer Service
Computer Literacy
Call Centers
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Job ID: 228558

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