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Corporate Internal Communications Manager at Legal & General America

Corporate Internal Communications Manager

Legal & General America Frederick, MD Full-Time

Legal & General America (LGA) is a nationally recognized market leader in the life insurance industry. By joining LGA, you become part of a team that works diligently each day to protect American families. We are a collaborative organization thats built on trust, creativity, and taking initiative. Our work is part of a larger cause. We help close the life insurance gap so more American families can be protected financially. We value each member of our community and provide excellent benefits, opportunities for personal growth, and a chance to make a difference. Our associates passion and dedication, as well as our career development opportunities, outstanding benefits, focus on wellbeing, and community support contribute to our exceptional workplace culture!

Legal & General America believes diversity makes us better. For us, it is not just about being an Equal Opportunity Employer, which we are proud to be. It is about inviting different experiences, backgrounds, and perspectives to our work; and making conscious efforts to reach out to candidates who can bring different ideas and perspectives to what we do and create together. We invite passionate people, committed to excellence, to join our team. We invite you to make our team richer and better. Visit our careers page here to learn more about us and why weve been a certified Great Place to Work for the past seven years in a row.

The Corporate Internal Communications Manager is a integral part of working with our VP of HR and the Senior Leadership team on creating powerful and engaging internal communications around business initiatives and connecting our employees to our shared mission, culture, purpose and values.

The Corporate Internal Communications Manager must be organized and creative, able to adapt and change directions in an instant, comfortable working at a face pace and able to meet ambitious deadlines. The candidate will have experience in managing complex narratives and issues, crave autonomy and ownership, and be willing and able to roll up their sleeves and get things done.

Primary Responsibilities:

  • Develop and execute strategic employee communications and other communications plans designed to support LGAs mission and vision, key business objectives, long-term goals and key projects by using multiple communication channels and technology (e.g., intranet, newsletters, video, email, digital messaging, town halls, etc.) to reach staff in all areas of the business.

  • Plan to include channel management, content management, metrics and insights with aim of developing staff understanding and awareness of business ambitions, plans to achieve and how staff can assist in the achievement of those goals.

  • Partner with UK colleagues in the development and execution of joint multi-media communications such as Town Halls, Umbrella Huddles, training and informational sessions, digital messaging, etc.

  • Drive accessibility, integration, and expansion of our internal communications platforms to champion employee connection, culture, retention, experience for all employees, including our seconded and less digital workforce.

  • Partner with and provide strategic advice and counsel to HR leaders and teams to help them use proactive communication plans, change management strategies and effective messaging to ensure a constant flow of HR-related information to internal audiences and external audiences.

  • Develop and implement wide-ranging communication strategies, integrated tactical communication plans and compelling messages for major programs/initiatives that drive key elements of HRs strategy, including but not limited to performance development, total rewards (incl. compensation and benefits), talent development, work/life effectiveness, and wellness.

  • Develop and deliver content used by Executives and other senior leaders to promote and communicate key business initiatives and results, high level organizational announcements, engagement activities, HR-related initiatives, including e-mails, presentations, talking points, video scripts and speeches.

  • Strategizes content and functionality for the intranet and our external site and other possibly external outlets such as LinkedIn, Facebook, Twitter, YouTube, etc., If sites are utilized then maintenance may be required as well as reporting effectiveness measures.

  • May provide communications support for multiple business functions such as Board meetings or Executive visits.

  • Identify articles, write content and publish newsletter and establish company blog, partnering with internal subject matter experts to identify industry news, topics, and trends.

  • Keep communications content fresh, creative and engaging.

  • Ensures all communications and digital content aligns with our brand's identity and message.

  • Partner with key stakeholders to ensure alignment across the company and the timely and effective dissemination of messaging and materials to employees.

  • Ensures continuous improvement by measuring communications impact and effectiveness. Collect and analyze data, make recommendations to improve our approach and the results of future communications, events, and activities.

  • Independently able to prioritize and complete simultaneous projects.

  • Miscellaneous job-related projects as assigned.

  • Bachelors Degree - Marketing, Business Management, or Communications concentration preferred.

  • Minimum 3 years work experience in corporate communications with delivery via multi-channels while creating and implementing communication plans.

  • Insurance or Financial services experience preferred.

  • Demonstrated experience and confidence working with and writing for executives.

  • Familiarity with a wide variety of communication channels, techniques, and emerging technologies, with a natural curiosity that leads to continuous improvement.

  • Proven exceptional strategic, written, and verbal communication skills, with an ability to persuade and motivate action.

  • Writing and digital communications samples, including a portfolio of work, will be required.

  • Proficiency with Hubspot, WordPress, Constant Contact and Adobe products preferred, advanced skills with PC applications, including MS Office, along with basic photo editing skills; SharePoint experience preferred; Adobe Creative Suite and other design experience is a plus.

  • Project management skills and proven ability to manage multiple projects at once

  • Collaborative team player with the ability to develop communications solutions.

  • Demonstrated the ability to work in a dynamic, deadline-driven, innovative organization with a variety of internal and external stakeholders and have a record of generating results.

  • A self-starter who can be depended upon to ensure the accuracy and quality of content with minimal day-to-day supervision.

  • Ability to deal with ambiguity and work well under pressure with employees at all levels.

  • Comprehensive understanding of all aspects related to effective, strategic communication with an emphasis on nuanced messaging, writing, and printing. Some internal events planning.

  • Level of the role will be commensurate with experience

Were looking for exceptional, driven, strategically focused people who have a want and desire to impact the Company and protect families. You will be deeply invested in our mission as well as Legal & General Americas growth.

Well offer you a competitive salary. Your benefits will include health, life, and dental insurance, 401K with company match up to 6%, generous time off, and wellness initiatives throughout the year (we like doing fun stuff). Were big on professional development and well support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We believe in teamwork, collaboration, wellbeing, and knowledge sharing as our fundamental ways of working.

This role is a hybrid role with designated in-office days.



engagement #comm

Job ID: 2022-2745

External Company Name: Legal & General America

Street: 3275 Bennett Creek Ave

Telecommute: Yes

Recommended Skills

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