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Medical Assistant WellMed Mobile Unit at UnitedHealth Group

Medical Assistant WellMed Mobile Unit

UnitedHealth Group San Antonio, TX Full-Time
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Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

The Medical Assistant for the PSU Team performs a variety of healthcare screening activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards. This position will work directly with our quality mobile team, contracted physician groups and staff in the respective markets as assigned.

**LOCAL TRAVEL DAILY required. Mileage reimbursement & Premium Pay**

Primary Responsibilities:
  • Performs all duties within the scope of a Certified Medical Assistant (procedures, injections, diagnostic testing, phlebotomy)
  • Coordinates healthcare screening results as directed by providers, company standards, and policies
  • Travels with the mobile team to clinics and centralized locations to conduct screening clinics to support contracted physician network
  • Rooms patients according to company standards
  • Follows all physician office guidelines while conducting screening clinics onsite at contracted physician clinics
  • Arrives to all clinics as least 15 minutes early to introduce the team to the office staff and set up equipment in exam room designated for clinic
  • Organizes onsite clinics to ensure all equipment and supplies are on hand and set up in the exam rooms prior to receiving patients for screening appointments
  • Performs and completes all quality program health screenings per required metrics
  • Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted
  • Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed and reviews medical records to data mine and collect referral information for colon screenings, DM eye exams, mammograms and labs
  • Records patient care documentation in the medical records accurately and according to company policy
  • Conducts post audits on all information submitted to quality program to make sure information is complete and presented within the guidelines. Any items rejected due to noncompliance will be researched and resubmitted according to guidelines
  • Reviews all medical information, test results and survey questions prior to the patient leaving to ensure all information is captured
  • Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention
  • Post clinic preparation of mobile team charts for faxing, filing and forwarding to the PCP offices
  • Compiles results and enters information into utilization reports for submission to management
  • Works as a liaison between mobile team, physician business managers, and contracted PCP offices to ensure all patient information is reported accurately and are completed. Offers solutions to improve quality goals
  • Coordinates with the providers and contracted PCP groups to ensure timely submission of their screenings to the DataRaps department
  • Maintains confidentiality of all materials handled within the department as well as proper release of patient information at all times
  • Maintains certifications (MA and CPR) and quality control standards
  • Participates in marketing events as determined by business need
  • Performs all other related duties as assigned
  • This position is a major part to the "PSU Team". The main office is located near Network Blvd., 78249 / Medical Ctr.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High school graduate or GED equivalent
  • Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a "certified" Medical Assistant
  • Current BLS and/or CPR certification (through an approved American Heart Association Training Center or the Military Training Network) at time of hire or within 30 days of hire
  • Basic computer literacy, with intermediate Excel skills
  • Knowledge of medical terminology
  • Reliable transportation that will enable you to travel to client and/or patient sites within a designated area
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and localmasking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
Preferred Qualifications:
  • 1+ year of experience as a Medical Assistant
  • Graduation from an accredited Medical Assistant program
  • 1+ year of related experience in a medical setting
  • Ability to react calmly and effectively in emergency situations
  • Good communication and customer service skills
  • Be flexible and adaptable to change
Physical & Mental Requirements:
  • Ability to lift, push or pull >35 lbs. with assistance
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate equipment and / or machinery
  • Ability to receive and comprehend instructions verbally and / or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Occasionally requires exposure to communicable diseases or bodily fluids
  • Ability to discriminate shades of color when reading dipstick
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi - specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: WellMed, Healthcare, Bilingual, Medical Assistant, Certified Medical Assistant, CMA, Medical Assistant, MA, San Antonio, Texas, TX

 

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