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  • New York, NY

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Customer Service Associate

Atrium Staffing • New York, NY

Posted 25 days ago

Job Snapshot

Other Great Industries
Admin - Clerical

Job Description

Our client, a growing e-commerce, is currently seeking a Customer Service Associate to join their team and provide a phenomenal experience for customers.

Compensation: $15 – $18/hr | $38K – $45K

Position Overview: The Customer Service Associate is someone who is ambitious, dedicated, flexible and has a strong passion for providing exceptional customer service. This Customer Service Associate position can last for a few days to a few months. The chosen individual will have the chance to experience diverse environments, expand their professional network, and maintain a steady source of income.

Responsibilities of the Customer Service Associate:

  • Answering customer calls and replying to online chat inquiries
  • Assisting customers in managing their accounts
  • Developing and maintaining a high level of product knowledge
  • Inputting customer information into a database
  • Being a creative problem solver

Qualifications for the Customer Service Associate:

  • Must be comfortable speaking with people over the phone, through email, and in person
  • 1-3 years of experience working in a customer service capacity
  • Can-do attitude, motivated to succeed and passionate about helping others
  • Excellent interpersonal skills
  • Ability to multi-task, good organizational and time management skills
  • Ability to read, analyze, and interpret verbal and written instructions
  • Exceptional attention to detail

Education Requirements:

  • Bachelor’s Degree or Associates Degree preferred

Benefits: Eligible for Atrium Care Package

The post Customer Service Associate appeared first on Atrium.

Job ID: 70320
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