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Call Center Representative

Advanced Resources Des Plaines
$15.00 - $16.00 / hour
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Job Number: 457946

Call Center Representative

Advanced Resources has immediate openings for Bilingual Customer Service/Call Center Professionals for our client located near the Des Plaines area. We are looking for strong candidates with excellent communication and problem solving skills!

Responsibilities:

  • Respond to incoming calls with efficiency and determination
  • Conduct thorough situation analysis and initiate a corrective action plan
  • Promptly and accurately input all information into the company's database
  • Act as customer advocate when working to resolve customer service needs
  • Work with internal departments and outside vendors to assist customers
  • Constantly focusing on customer satisfaction
  • Other duties as assigned.

Requirements:

  • High school diploma at the minimum
  • Bilingual French or Spanish preferred
  • Detail oriented with strong multi-tasking skills
  • Ability to work with all types of people
  • Excellent verbal and written communication skills
  • Previous customer service/call center experience preferred
  • Proficient in Microsoft Office
  • Patient, energetic and a drive to succeed!


For immediate consideration, please apply today!

About Advanced Resources

Advanced Resources is Chicagoland's top award-winning source for Technology, HR, Accounting & Finance, Healthcare, and Office talent. Since 1988, Advanced Resources has helped thousands of professionals with their careers and hundreds of companies in their quest to obtain top talent. There are many staffing firms, but only Advanced Resources focuses on Insight, Results, and Excellence. Our goal is to deliver a staffing experience unlike any other. For more information visit us at URL blocked - click to apply.

 

Recommended skills

Multitasking
Spanish Language
Complex Problem Solving
Communication
French Languages
Multilingualism

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Call Center Representative
$15.00 - $16.00 / hour
Estimated Salary: $70K
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Job ID: AdvancedGroup_457946

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