Advanced Resources has immediate openings for Bilingual Customer Service/Call Center Professionals for our client located near the Des Plaines area. We are looking for strong candidates with excellent communication and problem solving skills!
Respond to incoming calls with efficiency and determination
Conduct thorough situation analysis and initiate a corrective action plan
Promptly and accurately input all information into the company's database
Act as customer advocate when working to resolve customer service needs
Work with internal departments and outside vendors to assist customers
Constantly focusing on customer satisfaction
Other duties as assigned.
High school diploma at the minimum
Bilingual French or Spanish preferred
Detail oriented with strong multi-tasking skills
Ability to work with all types of people
Excellent verbal and written communication skills
Previous customer service/call center experience preferred
Proficient in Microsoft Office
Patient, energetic and a drive to succeed!
For immediate consideration, please apply today!
About Advanced Resources
Advanced Resources is Chicagoland's top award-winning source for Technology, HR, Accounting & Finance, Healthcare, and Office talent. Since 1988, Advanced Resources has helped thousands of professionals with their careers and hundreds of companies in their quest to obtain top talent. There are many staffing firms, but only Advanced Resources focuses on Insight, Results, and Excellence. Our goal is to deliver a staffing experience unlike any other. For more information visit us at URL blocked - click to apply.
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Job ID: AdvancedGroup_457946
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