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Senior Business Systems Analyst at EDWARD JONES

Senior Business Systems Analyst

EDWARD JONES Mount Prospect, IL Full-Time
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

US Remote

Team Overview:
Digital Branch Experience (DBX) Branch & Region Planning and Performance is looking for a Sr. Business System Analyst, focused on delivering value within the digital business planning experience. The branch & region planning experience is focused on delivering strategic planning and strategies to maximize business results.

What You'll Do:
• Liaison between Technology, Product Management, and other divisional stakeholders to maintain, enhance or integrate firm systems and data by proactively identifying cross divisional technology opportunities or serving on a formal project team in support of new systems and data.
• Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes. Work closely with User Experience and Client Experience to champion user-centered designs.
• Supports one or more highly complex business processes and serve as a functional leader.
• Create, maintain and review business process models, data flows, prototypes, business requirements, use cases and test cases.
• Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders
• Execute and present written and verbal business systems impact analysis resulting in identification of new systems and data.
• Understanding of cross divisional systems and impacts of change.
• Mentors less experienced members of the team.

What Experience You Need:
  • Bachelor's degree in technology or finance and 5+ years of experience designing and implementing functional systems and data or an equivalent combination of education and experience.
  • Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
  • Expert troubleshooting skills to investigate, resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.
  • Ability to establish and maintain relationships with associates, general partners, and executives; possess expert interpersonal and negotiation skills.
  • Ability to work independently and collaboratively with User ExperienceDesigners, User Experience Researchers, and Quality Assurance in a team environment.
  • Ability to lead other associates without authority.
  • Ability to support multiple highly complex products and prioritize assigned tasks/projects with minimal assistance.
  • Ability to summarize highly complex business cases, system information and concepts and clearly communicate information and updates to stakeholders and firm leadership.
  • Ability to effectively communicate with enterprise leaders using verbal, written and presentations skills.
What Could Set You Apart:
  • Previous experience with Agile product management tools such as Jira and Aha! is a plus.
  • Previous experience with data extraction and BI tools (SQL, Oracle Reporting Studio, Tableau, Power BI) is a plus.
  • Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
  • 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
    • From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
  • 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
    • From The Human Rights Campaign. All Rights Reserved
  • 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
  • J.D. Power, 2021 – Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
    • Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit for more information.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [ Link removed ] - Click here to apply to Senior Business Systems Analyst to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Salary: $76798 - $130764
Category: Headquarters

Recommended Skills

  • Agile Methodology
  • Business Planning
  • Business Process Models
  • Business Processes
  • Business Requirements
  • Business Systems
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