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On-site Collections Representative job in Brookfield at J.D. Byrider

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On-site Collections Representative at J.D. Byrider

On-site Collections Representative

J.D. Byrider Brookfield, WI Full-Time
On-site Collections Representative

The exclusive finance company for Byrider, CNAC, is growing!

Collections Representative needed for the regional finance office!

This is an on-site position with a required commute to Brookfield, WI.

Rewards for Collections Representative:

* $15 - $22 per hour based on experience
* Additional monthly incentive up to $1,200.00
* $2,000.00 hire bonus
* Overtime pay available
* 1st party secured loans
* Ongoing training & formalized new hire training class
* Career growth to Manager, Underwriter, or Specialist
* Help customers move into a better credit situation
* Established company in business for 34 years
* Successful company with 150 locations in 32 states

Collections Representative Responsibilities:

* Meet collection goals to allow for a performing portfolio & the credit advancement of our customers
* Seek long-term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
* Team with other members of Consumer Finance & Operations to ensure customer satisfaction
* Attend training classes & meetings to aid in building a successful career

Hours For Collections Representative:

* 5-day work week
* No Sundays
* Average 4 hours of OT per week (overtime pay)
* Work most Saturdays 9-3 with a weekday off
* M-F shifts are 8-5 or 11-8
* Work two 11-8 shifts M-F
* At least 1 Saturday off per month

Collections Representative Requirements:

* Call center, customer retention, collections, sales, or related experience
* Able to work some early evening & Saturday work hours
* Able to work onsite in Brookfield, WI
* Able to pass a drug screen & background check

Collections Representative Skills:

* Good communication skills
* Computer/keyboarding skills
* Able to prioritize calls & time throughout the day
* Able to build rapport with customers & coworkers
* Organized & good follow-up skills
* Task-oriented
* Able to identify problems & offer solutions
* Able to negotiate as needed
* Have prudent judgment
* Exercise good common sense

Keywords: Collections, Customer Retention, Collections Specialist, Collections Account Manager, Customer Retention, Default Prevention

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Recommended Skills

  • Administration
  • Confidentiality
  • Collections
  • Data Entry
  • Clerical Works
  • Prioritization
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