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Associate Software Support Specialist...

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Associate Software Support Specialist, ERP Pro 10 Utilities and Revenue Management

Tyler Technologies, Inc. Lakewood, CO (Onsite) Full-Time

The senior database engineer will contribute to building architecture and lifecycle models and strategies for the on-premises Oracle environments.

The director is expected to manage and grow a portfolio of digital government services, including a robust content management platform, custom-developed applications, payment processing applications, and web applications

As an Application Engineer at Tyler Technologies, you will be responsible for development of high-performance, customer-specific web-based applications using entellitrak- Tyler Technologies, Federal Division’s, open architecture, unified platform for Case Management and Business Process Management solutions.

As a Software Engineer, you are responsible for participating in development, maintenance and enhancement of business applications. Participate in project teams within as assigned business unit or corporate department and utilize various technology platforms. Collaborate with business partners, and other technical staff to identify user requirements, assess available technologies, and recommend solution options.

Tyler Technologies is seeking candidates for our Fall 2024 Marketing Internship opportunity on our corporate marketing team. The Graphic Design Intern will design print & digital collateral focused on the ever-changing government and educational sectors primarily in the US and Canada. You will be immersed in Tyler’s successful marketing department and will gain an understanding of the public sector and technology industry.

An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.

We are seeking a new Contractor Management Specialist to join our Talent Acquisition team. In this role, you will perform a variety of duties to drive the engagement, onboarding, and ongoing vendor management relationship with contractors, both independent and through third-party agencies.

The Cashiering product team, part of the payment's product vertical within the Digital Solutions Division, is seeking highly motivated and qualified candidates to take on product ownership responsibilities for the Cashiering application. The Product Owner plays a critical role in both managing the day-to-day product related priorities of the application and for helping shape the future direction of the product.

The candidate will be required to perform operational and project tasks, as well as maintain support for incident and break/fix items in the MySQL space.

The Automation Engineer has primary responsibility for designing, implementing, and testing to ensure features and functionality are fully functional. The Automation Engineer is responsible for writing test design specifications, automated test cases, designing and developing test automation framework to ensure the functionality of the software. manage release testing phases, provide test recommendations, train staff, and develop and improve the QA process.

MDR interns will research current attack trends and methodologies, track sources of malware and be able to identify how clients’ network infrastructure may have been compromised. They will communicate effectively within the team and work cooperatively with MDR team members to ensure the highest quality and timely reporting to the Tyler MDR client base. MDR interns are also responsible for responding to real-time security event alerts by performing log analysis investigations.

Tyler Technologies Corporate Cloud Services team is looking to hire a DevOps Engineer who will help us mature our internal developer platform. As a DevOps engineer, you will work on an agile team with developers and other DevOps engineers. You will work closely with Cloud Engineers, and various operations teams in support of building and maintaining cloud infrastructure.

Tyler Technologies is looking for a Chargeback and Refund Specialist to join our Courts & Justice Accounting team! A Chargeback and Refund Specialist is responsible for evaluating disputed credit card transactions and processing customer refunds. In this position, the chargeback and refund specialist’s duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate.

In this position you will inspect a variety of residential/agricultural properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Records new and/or updated information on field documents and/or mobile field application devices.

The Appraisal Group Leader will train, guide, mentor and team lead to data collection staff. Acts a as a point of escalation for questions and issue resolution. Conducts quality control checks and provides feedback to individual data collector. Ensures collection work packs for the assignment area are prepared and effectively distributed timely.

Tyler’s Technologies’ Marketing team is hiring a Trade Show Specialist responsible for collaborating and executing multiple aspects of trade show management for various sales teams. Primary responsibilities will include customizing the trade show experience for target audiences to achieve Tyler’s strategic goals and ensuring that trade show delivery is consistent.

Join our dynamic team as a Senior Software Engineer, where you will play a key role in developing innovative reporting systems for courts and justice institutions. Your skills will be essential in ensuring compliance with state regulations and improving judicial efficiency. You will be tasked with designing and implementing software that guarantees accurate and timely state reporting. Your work will significantly enhance the transparency and effectiveness of the justice system.

The Software Support Specialist is the face of Tyler Technologies when it comes to working with clients on a daily basis. As such this position has a impact on client satisfaction, retention and revenue growth. The ability to provide exceptional service will shape our clients opinions of our products, services and company. The Software Support Specialist is responsible for ensuring a positive overall support experience for our clients.

The Software Support Specialist addresses and resolves complex issues for Tyler clients and employees. The Software Support Specialist fosters the advancement of product knowledge and client service skills within the team.

Tyler is seeking a seasoned executive for a newly created Chief Client Officer (CCO) role. The CCO will be responsible for breaking down divisional silos to create a consistent “client-first” culture. Having the final decision authority on all client-facing initiatives, the CCO will develop and implement a comprehensive, cross-functional client strategy rooted in client values, experiences, and outcomes.

The ideal candidate will have hands-on experience in agile, be an analytical thinker, and be a quick learner who is accustomed to and thrives when working in a dynamic, fast-paced environment.

We are seeking a Customer Success Agent to join our Support Team. We are looking for skilled candidates with excellent interpersonal skills and the ability to troubleshoot customer service inquiries and provide timely customer feedback and support applications, among other duties.

The Implementation Consultant is responsible for delivering high-quality knowledge transfer services to clients, allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations. The Consultant ensures that the transition to standard Tyler interfaces is completed according to predetermined timelines and establishes a positive baseline for the new relationship between the client site and Tyler Technologies.

We are seeking an Automation Engineer that loves working with the web and mobile platforms, to join our team of passionate engineers and analysts in a modern development environment. Our Agile teams collaborate to define requirements, design, create and test solutions which target complex business problems.

We are currently looking to hire a Senior Software Engineer to directly support our electronic payments platform, specifically for Payments Enterprise Portal.

We are looking for an HR Data Entry Clerk to help us with a project to move documents from one system to another. This project may take a few weeks or slightly longer, depending on how adept at this work the clerk will be.

Provides administrative support to the assigned office by performing routine and complex administrative tasks to ensure accuracy and efficiency in daily operations

We are seeking a QA Analyst that loves working with the web and mobile platforms, to join our team of passionate engineers and analysts in a modern development environment. Our Agile teams collaborate to define requirements, design, create and test solutions which target complex business problems.

The Domain Migration IT Specialists will be assigned pieces of the migration project to unify all Tyler computers under a standard set of defined hardware and software specifications. This is a PROJECT employee position with a planned end date at the end of 2024.

We are seeking an HR Specialist to play a crucial role in supporting various HR functions. This role requires meticulous attention to detail, strong organizational skills, and a proactive approach to HR operations.



Senior Finance Operations Analyst

Overland Park, Kansas | Indianapolis, Indiana

Tyler Technologies Financial Services team is currently looking to hire for a Senior Finance Operations Analyst. The role will be technical in nature and will be responsible for managing projects and internal product inquiries within the Financial Services and Support team. You will collaborate closely with stakeholders, including developers, engineers, accountants, business units and state enterprises, to resolve product or system inquiries and support fraud mitigation efforts.



Contact Center Architect

Plano, Texas | Yarmouth, Maine | Troy, Michigan | Lubbock, Texas

Tyler Technologies is looking for a Contact Center Architect to join our Corporate IT team! Our company is implementing a common support Contact Center with NICE CX1, migrating from various technologies, and adopting a common platform along with common processes. The Contact Center Architect will be responsible for designing, implementing, and supporting contact center solutions that leverage the NICE CX1 platform.



Marketing Specialist

Plano, Texas | Yarmouth, Maine | Overland Park, Kansas

Tyler’s Technologies’ Marketing team is accepting applications for a Marketing Specialist! The Marketing Specialist is dedicated to executing projects that help meet business goals, generate leads, and increase brand recognition for Tyler solutions. The Marketing Specialist will work cross-functionally, assisting the vertical marketing team with a variety of projects, including project management, campaign planning, event coordination, and content development.

We are looking for a bilingual (French Canadian and English) Implementation Consultant to consult and partner with clients to gain a comprehensive understanding of workflow, business/technical requirements, and needs.

Join our Public Safety Cloud Operations and Delivery team whose responsibilities include but are not limited to managing our single tenant cloud solution, our cloud native multi-tenant solutions, internal environment automation, CI/CD pipelines, and more. This position will specifically focus on the deployment of infrastructure, networking, and software through automation.

The Implementation Consultant is a valuable member of the eSolutions organization and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities.

The Automation Engineer is responsible for writing test design specifications and automated test cases, and designing and developing test automation framework and tools to ensure the functionality of the software. The Automation Engineer handles work of moderate to complex scope and complexity.

Tyler Technologies is looking for a Senior Financial Analyst to join our Property & Recording Finance team! The position is responsible for performing financial planning and analysis for the P&R Division. The position supports the Director of Finance, P&R, by providing financial analysis services in a broad range of areas including (but not limited to) financial results, planning, projections, analysis and key metrics.

Tyler Technologies is seeking an experienced Site Reliability Engineer to enhance our Cloud SRE team. This pivotal role focuses on maintaining and improving the reliability and performance of our cloud-based solutions, ensuring exceptional service delivery to our customers. The candidate will collaborate extensively with our Cloud Ops, Engineering, and Support teams to promote and integrate SRE principles throughout our department and corporation.

Our Implementation Consultant must be curious about how organizations work and seek to understand why people do what they do to get their job done. Implementation Consultants take pleasure in finding creative solutions that increase the value of final products so that end-users and stakeholders are delighted with the results.

Our Implementation Consultant must be curious about how organizations work and seek to understand why people do what they do to get their job done. Implementation Consultants take pleasure in finding creative solutions that increase the value of final products so that end-users and stakeholders are delighted with the results.



Linux Systems Administrator

Overland Park, Kansas | Lincoln, Nebraska

The System Administrator position is responsible for provisioning, configuring, monitoring, and maintaining infrastructure.

The Property Data Collector inspects a variety of residential/agricultural properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Records new and/or updated information on field documents and/or mobile field application devices.

The Property Data Collector inspects a variety of residential/agricultural properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Records new and/or updated information on field documents and/or mobile field application devices.

We are looking for an Implementation Consultant to consult and partner with clients to gain a comprehensive understanding of workflow, business/technical requirements, and needs.

Returns customer email inquiries as they relate to confirmation of deposits, scheduled visits, making deposits, etc. High volume Customer Support Center

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

The Project Management Manager is expected to be a mentor and advisor to project managers and a thought-leader and ambassador for Tyler project management processes. In addition, the Project Management Manager is responsible for overseeing the work of project management personnel.

As Tyler Technologies Courts & Justice Division continues to grow, we seek a Director, Product Management to lead our Courts product line, comprised of Enterprise Justice and Justice Partner Platform. The Director, Product Management drives forward the Courts products and works closely with the General Manager for Courts to align products to the business direction.

Tyler is seeking a dynamic and experienced Vice President of Financial Planning and Analysis to join our leadership team. This pivotal role will be responsible for overseeing all financial planning and analysis activities, ensuring alignment with our strategic objectives. The ideal candidate will have over 12 years of experience in financial planning and analysis, a strong background in team and business process transformation, and expertise in using advanced data tools.

The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

Are you tired of managing databases and operational issues and want to focus more on solving problems and adding value through product development? This position allows you to leverage all of your Oracle expertise to produce complex, highly optimized PL/SQL programs.

We are looking for an Implementation Consultant to consult and partner with clients to gain a comprehensive understanding of workflow, business/technical requirements, and needs.

Tyler Technologies is looking for a CRM Developer to join our Corporate IT team in the Manila, Philippines office!

As an HR Technology Support Specialist, you will be the primary point of contact for employees and managers seeking assistance with HRIS-related inquiries and issues.

As an HR Technology Systems Administrator, you will assist in the management, maintenance, and administration of the company's Human Resource Information System (HRIS).

This position will oversee all aspects of discovery, requirements gathering and documentation of functional and technical software requirements. The selected candidate will have the opportunity to work with a highly versatile and talented, team.

Tyler Technologies is looking for a Technical Writer Intern to join our Cybersecurity team! This internship is for a committed and research-oriented intern who will create a knowledge base and a detailed library of white papers on IT security and technology topics. The intern will gain insight into IT security and add value to our team and clients by researching and writing extensively on these topics.



Senior Software Engineer

Renton, Washington | Yarmouth, Maine | Falmouth, Maine

The Senior Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.

In this position you will inspect a variety of residential/agricultural properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Records new and/or updated information on field documents and/or mobile field application devices.

Tyler Technologies is looking for an Automation Engineer in Moraine, Ohio

The Central Operations Coordinator is an internal-facing role responsible for driving operational efficiency and effectiveness across the Courts and Justice (C&J) division.

The Central Operations Analyst is an internal-facing role responsible for driving operational efficiency and effectiveness across the Courts and Justice (C&J) division.

The Implementation Consultant is a highly visible, client facing position that is tremendously influential to the success of our clients. Consultants will advise and guide our customers through the software implementation life cycle, assisting them through their transition from their old solution to their new Tyler products.

The Data Engineer role within the Central Operations department is responsible for developing, deploying, and maintaining data solutions across the Courts and Justice (C&J) division. Primary responsibilities will include querying databases, maintaining data transformation pipelines through ETL tools and systems into data warehouses, provide and support data visualizations, interactive dashboards, ad hoc reporting, and data modeling across business units and services teams.

Tyler Technologies is looking for a Senior Event Planner to join our Event Experience team! In partnership with division and corporate management, this position assumes a lead role in the planning and execution of Tyler’s external client and internal staff meetings. This role’s primary focus is leading the planning and execution of Tyler’s largest event: Tyler Connect.

Ideal candidates have experience meeting with clients, wireframing and prototyping user interfaces, writing clean, accessible, semantic code, working with multiple data formats, and experience working alongside project managers and customers to ensure a successful product launch.

In coordination with the Sr. Support Manager, the Support Manager leads, develops, mentors, and manages a team of support specialists to ensure exceptional customer service is delivered to clients, while ensuring departmental goals are achieved.

A Deployment Engineer will be responsible for deploying Tyler Enterprise Public Safety software in the cloud, migrating our client’s data from on-premise systems, and training customers on the technical setup of the software on their workstations. A Deployment Engineer will work closely with Tyler Enterprise Public Safety clients, as well as internal teams, to ensure successful project execution.

A Deployment Engineer will be responsible for deploying Tyler Enterprise Public Safety software in the cloud, migrating our client’s data from on-premise systems, and training customers on the technical setup of the software on their workstations. A Deployment Engineer will work closely with Tyler Enterprise Public Safety clients, as well as internal teams, to ensure successful project execution.

The Senior Automation Engineer is responsible for writing test design specifications and automated test cases, and designing and developing test automation framework and tools to ensure the functionality of the software. The Senior Automation Engineer works on high profile and complex assignments/projects. An ideal candidate will have a demonstrated experience performing the described duties.

The Senior Project Manager is responsible for managing multiple implementation projects for the largest/most complex/enterprise-wide projects. The Senior Project Manager is accountable for maintaining or exceeding the billable goals of the team and completing projects to the clients’satisfaction on schedule and within scope and budget.

As a Software Support Account Manager, you will play a crucial role in providing dedicated Software Support and act as a liaison between Tyler, County IT, and County End Users. A Software Support Account Manager will ensure timely resolutions of easy-moderate client software issues through data analysis and functionality troubleshooting.

The Public Safety Instructional Designer is responsible for the design, development, implementation, coordination, and facilitation of training and development programs within the Public Safety division of Tyler Technologies. They will assist in creating new training materials, Instructor Led Training (ILT), webinars, software demonstration and e-learning content for our clients and employees.

Inspects a variety of commercial/industrial properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Identifies use of building and building special features. Records new and/or updated information on field documents and/or mobile field application devices.

The Web Designer will work closely with other internal team members and partners to conceptualize and implement creative ideas for websites and applications and create visual elements that align with our partners' branding and objectives.

In this role, you will play a key part in planning, executing, and delivering projects on time and within budget. You'll work collaboratively with various teams, including designers, developers, content creators, and stakeholders, to ensure successful project outcomes.

The Tyler Maine Project Manager is responsible for developing, planning, and managing activities for website and web application projects for Maine State Government. Projects will be a mix of small and large scope projects. The role’s primary responsibilities will be ensuring day-to-day project operations and strengthening the relationship between Tyler Maine and our government partners.

The Sr. Appraisal Project Supervisor is responsible for supervising all phases of complex reappraisal projects in alignment with client contracts and Appraisal Services Operation requirements. Prepares budgets, determine staffing levels, scopes projects, and oversees and directs the scheduling/workflow functions to ensure timely and quality deliverables are met. Incumbent is responsible for promoting and maintaining a strategic and trusting relationship with clients.

As a full stack engineer, your playground will entail a wide range of technologies such as SQL, Angular,HTML5, RESTful services, .NET, C# and Cloud/AWS.

As a full stack engineer, your playground will entail a wide range of technologies such as SQL, Angular,HTML5, RESTful services, .NET, C# and Cloud/AWS.

Tyler Technologies is looking for a dynamic individual to join our Vermont State Enterprise team as a Business Analyst. Get ready to embark on a journey where you'll play a pivotal role in shaping the way Vermont citizens interact with our government!

The Associate Project Supervisor is responsible for supervising all phases of the appraisal project management in alignment with the client contract and Appraisal Services Operation requirements. Assists with budgeting, determining staffing levels, scoping project and supervises the scheduling/workflow functions to ensure the timely delivery of a quality product. Incumbent is responsible for promoting and maintaining a positive relationship with the client and ensuring client satisfaction.

The Full Stack Senior .Net Software Engineer is a second-tier programming position for Courts & Justice development team. This position focuses on developing Tyler software products, maintaining existing Tyler applications, and developing code for new applications according to technical specifications and system designs. Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public.

Analyzes economic trends of the local and area market to determine Fair Market defendable Values on a neighborhood level for the client. Adjusts/reviews pricing models for the final taxable value of commercial/industrial, and exempt properties. Utilizes CAMA, various online marketing publications and Excel to effectively review values prior to publishing to the Taxpayer. This position requires periodic annual work outdoors in all weather conditions.

The Content Marketing Specialist, Editorial is responsible for developing content, such as blogs, articles, and thought leadership papers, in support of the overall editorial calendar for Tyler Technologies. They will leverage key corporate messages and trending public sector themes in content for both corporate marketing and vertical marketing teams.

Tyler Technologies is looking for a Marketing Specialist to join the Civic Services marketing team! Are you passionate about creating great content, executing effective lead generation campaigns, and working collaboratively with a fabulous and diverse team? Then we look forward to speaking with you!

This position is responsible for assisting with the development, maintenance, and enhancement of an ESRI based mapping web component and cloud nati..Job text has been truncated here but will be shown when you apply.

Recommended Skills

  • Agile Methodology
  • Analytical
  • Angular4
  • Architecture
  • Attention To Detail
  • Automation

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