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Customer Service Representative

TTEC Melbourne Full-Time
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TTEC , the global leader in business process outsourcing (BPO) with over 30-year history of recruiting great people like you, is here to offer a career in the customer service industry. We are currently hiring Customer Service Representatives for our Melbourne, FL location.

 Being a TTEC Customer Service Representative will place you in an exciting fast-paced career, where you can go as far as your ambitions can take you. As a customer advocate, you will get to hear the satisfaction from your customer after you've been able to help them get the most out of the products or services. 
Here at TTEC , we provide our associates with: 
•         Competitive pay plus performance-based bonuses
•         Career advancement opportunities
•         Health insurance
•         Tuition reimbursement
•         Retirement savings
•         Paid training So join our team of upbeat professionals and enthusiastic Customer Service Representatives, who support some of the most successful organizations on the planet! Our team includes more than 40,000 employees in over 18 countries worldwide, handling approximately 3.5 million customer transactions daily.  It is people just like YOU that make TTEC a great place to work.   
In this position, you will…

  • Provide information about memberships, services and product offerings
  • Address and resolve customer concerns to achieve first contact resolutions
  • Help customer understand credit bureau processes and educate on appropriate steps to request corrections
  • Effectively use systems to capture customer data and actions
  • Provide excellent customer service
Do you have the following? 
  • A high school diploma or GED
  • Competency in using MS Windows
  • Exceptional communication skills
  • Ability to accurately record essential information
  • 6 months customer service experience (1 year preferred)

 If you do, it is YOU TTEC is looking for! 
Click on the Apply Now button to let us know about you.  Even better, apply now and tell your friends to apply too – it’s always fun to work with friends!For more information on the world of opportunities that awaits you, visit www.ttecjobs.com What to expect once you apply:  TTEC requires all employees hired in the United States to successfully pass a background check as a condition of employment. 
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$39K
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Customer Service Representative
Estimated Salary: $64K
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Job ID: 025CB

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While it would be easy to credit our successes to superior processes, tools and technologies, the simple reality is that our people make the difference. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Join our bright team of professionals in an exciting, fast-paced environment where you can be your best self. We love nothing more than to see team members have long, successful careers with us, and you can too. Check out our career opportunities today!


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