High School Partnerships Program Coordinator

Job Summary

Central Washington University is recruiting a Program Coordinator to join our High School Partnerships team in Ellensburg, Washington. This role is an important member of our team as they provide coordination and support for the High School Partnerships department, which the includes Running Start and College in the High School programs, for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,724 - $55,584 annually plus the awesome CWU benefits.

Who we are:

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.

Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A

The High School Partnerships office oversees the Running Start and College in the High School programs for the university. We serve 12,000+ students in College in the High School and 375+ in Running Start. Both programs are Concurrent Enrollment programs, meaning the students are still in high school while they are earning college credit. Running Start means the students come to the CWU campus to take courses and College in the High School is where they earn credit at the high school, from approved high school teachers.

www.cwu.edu/academics/specialized-programs/high-school-partnerships/index.php

What we offer:

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave.

The Role:

The position provides program support to the Office of High School Partnerships. Advises students, staff, program participants and/or the public regarding program content, policies, procedures and activities for both Running Start and College in the High School. Promotes both Running Start and College in the High School on campus and with outside organizations and attends meetings as a program representative regularly confers with representatives of off-campus organizations and agencies regarding the interpretation and implementation of programs and institutional policies. The position performs clerical duties, (calendar, travel, correspondence, equipment loans, order supplies, make copies, take minutes, arrange events, and answer phones, Records Coordinator) as well as program specific assignments (communicate program services and procedures to patrons, assist with program accreditation, compile reports/data, update website, process Running Start applications, assist with College in the High School registrations). All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.

Job Duties

Program Support:
- Assist students, faculty, and staff regarding program services and procedures.
- Resolve problems and respond to inquiries regarding CWU policies, State WACs and RCWs, and Accreditation standards for both Running Start and College in the High School. Compile data reports for both Running Start and College in the High School.
- Coordinate's personnel issues such as recruitment, selection and appointment
- Create graphics and promotional materials for both Running Start and College in the High School.
- Serve as representative of both programs at meetings and conferences.
- Provide information and advice to students, staff, program participants and/or public regarding program content, policies and activities, recommend alternative course of action; promote the programs with outside organizations.
- Confer regularly with representatives of off-campus organizations and agencies regarding the interpretation and implementation of program and institutional policies.
- Attend off campus events to promote both Running Start and College in the High School.
- Maintain files/records for both Running Start and College in the High School.
- Assist with Running Start Book Loan Program.
- Assist with Running Start and College in the high school communications. This will include mass emailing services and website development and upkeep.
- Assist with College in the High School registrations.

Clerical Duties:
- Answer multi-line phone.
- Receive, distribute, and send hard copy and electronic mail.
- Make copies and maintain filing system.
- Independently perform complex word processing tasks such as correspondence, reports, manuals, spreadsheets, and mail merges.
- Order supplies/equipment.
- Maintain schedules for office staff.
- Enter travel authorizations and process travel reimbursements.
- Arrange events, travel, hotels, meals, and registrations for office events held on and off campus. Make travel arrangements for staff attending conferences, seminars or visiting CWU Centers for meetings/university business.
- Schedule meetings, assist in agenda preparation, facilitate web-conference for remote participants, take minutes.
- Perform complex scheduling including independently prioritizing needs of program clients.
- Assist department with general office email inbox and respond to or forward as appropriate emails/correspondences.
- Provide secretarial support to office, coordinates office operations, keeps supervisor's calendar, makes travel arrangements, screens, priorities, and distributes mail; transcribes minutes, screens calls and visitors.
- Program archival and records specialist.

Supervisor Duties:
- Supervise 1-2 student employees.
- Actively engages in recruitment and hiring new employees.
- Clearly defines performance expectations, ensure accountability, and provides ongoing informal feedback, coaching, and mentoring. Conducts formal performance evaluations.
- Ensures employees have necessary resources.
- Oversees and directs the work of staff; serves as mentor, coach and leader, and resolves complaints or issues.
- Promotes professional development opportunities.
- Develops and fosters supportive working relationships, motivation and engagement.
- Communicates information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community.
- Takes corrective action in a timely manner.
- Recognizes and rewards employees for good performance.
- Schedules employee work hours/shifts; monitor hours worked; approve payable time and absence requests.
- Adjusts leadership style as needed to achieve results.
- Recognizes value of and promotes diverse workforce. Values and encourages diverse perspectives, creativity and teamwork.

- Other duties as assigned.

Minimum Qualifications

Experience coordinating programs/projects/activities.
Experience and/or training that demonstrates the ability to use Word, Excel, Access, PowerPoint, Publisher, e-mail and/or similar software applications to produce written correspondence, create and maintain spreadsheets, receive and respond to e-mail inquiries, tasks, etc.
Demonstrated ability to perform independently and as a strong team contributor.
Ability to effectively organize multiple work assignments, involve competing priorities to produce work products that are accurate, of a high quality and meet deadlines.
Ability to provide excellent customer service including listening to customers, identify issues, provide options, fulfill services and exercise knowledge of procedures to assist others.
Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences.
OR an equivalent combination of education and experience which clearly demonstrates the ability to perform the essential functions of the job.

Preferred Qualifications

Experience working in higher education with students, staff, faculty and administration or comparable business setting.
Prior experience with dual/concurrent enrollment programs.
Demonstrated commitment to improving access to higher education for students through various activities.
Life experiences that demonstrate an ability to contribute to CWU's commitment to inclusion and diversity.
Speak, read, and write Spanish fluently.

Competencies

Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.

Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!

Pay, Benefits, & Work Schedule

Salary: This position is based on the range 40 of the Washington State Classification Listing, which has a minimum annual salary of $41,724 and maximum annual salary of $55,584. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch)

Working Conditions: Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required

Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave.

An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: