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System Operations Support Engineer

Volt • Ashburn, VA

Posted 3 days ago

Job Snapshot

Full-Time
Internet - ECommerce
Information Technology, Professional Services

Job Competition

5

Applicants

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Job Description

Volt Workforce Solutions is looking for a System Operations Support Engineer in the Ashburn Va area. After reading the job info below, if interested, please apply with an updated resume (in Word format).

Demonstrated experience with the following:

  • Operational management of mission critical software applications deployed in a cloud architecture
  • Operational knowledge of cellular radio systems and/or enterprise Wi-Fi system including network architecture, hardware, spectrum management and operational support
  • Experience troubleshooting systems utilizing a variety of inputs including text log files, database entries, Wireshark traces and customer input
  • Expert level Linux/Unix command line
  • Experience interoperability testing multi-vendor equipment and interfaces
  • Ability to thrive in a constantly changing technical environment with shifting priorities
  • Experience with supporting mission critical software
  • Skill and drive to own and solve complex issues with minimal oversight
  • Ability and desire to learn and apply new knowledge and engineering concepts as it relates to the business
  • Demonstrated interpersonal skills sufficient for direct customer interaction

Additional skills that are preferred:

  • Operational knowledge of FCC Part 96 and CBRS systems
  • Experience interfacing with SQL databases
  • Experience with AWS cloud-based systems and services

Duties and Responsibilities

  • Coordinates with development and customers to ensure that requirements from development are understood and implemented as expected
  • Supports provisioning, testing, and troubleshooting of CBRS system
  • Interfaces with a ticket tracking system for issues escalated from Tier I support and creates new issues self-identified
  • Ability to support periodic “on-call” after hours support

Volt is an Equal Opportunity Employer

Job ID: 154829
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