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Company Contact Info
- Carrollton, TX
- TMX Finance
- Phone: 9126291513
- Phone:: 912-629-5195
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Front Desk Coordinator II
TMX Finance Family of Companies • Carrollton, TX
Posted 7 days ago
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Carrollton, TX - Off the Tollway
As a Front Desk Coordinator II, you would be the face of the organization whenever anyone walks through our doors. Your sunny personality and organizational skills would not only make you vital to providing excellent customer service to our visitors, but also to supporting and assisting our front office and Operations Department.
Essential Duties and Responsibilities
Operate the corporate switchboard by politely answering calls, transferring calls to the appropriate parties, and documenting all messages.
Greet internal and external guests with high quality and professional customer service, answering questions as necessary and directing visitors to the appropriate location.
Manage the scheduling, booking, and stocking of four conference rooms, efficiently processing orders for the corporate office and gaining the appropriate approvals for the orders.
Facilitate new employee onboarding and interviews with job candidates, and coordinate vendor meetings.
Work with and support over 300 employees in various departments as needed, demonstrating a courteous and professional demeanor while receiving and accurately documenting any issues that may arise.
Complete various operational and administrative duties as assigned.
- 0-3 years of experience as a Front Desk Coordinator, Receptionist, or in Customer Service
- Must have experience handling a phone switchboard
- Must have a professional demeanor and strong customer service skills
- Strong ability to multi-task
- Strong written and verbal communication skills with the ability to interact with and relate to team members of all professional levels
- Must be proficient in Microsoft Office Suite
The Front Desk Coordinator II is a member of the Executive Support Team, part of the Corporate Operations Team, comprised of experienced store operations leaders who are the epicenter of our stores' overall success. This team uses a variety of project management, Excel, communication, and organizational skills to support our team leaders in a collaborative and productive environment.
The TMX Finance Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax, TitleBucks, and InstaLoan, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.