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  • Janesville, WI

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Information Technology Internship

Blain's Farm and Fleet • Janesville, WI

Posted 21 days ago

Job Snapshot

Entry Level, Information Technology


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Job Description

Founded in 1955, Blain's Farm & Fleet stores are specialty discount retailers with locations throughout Wisconsin, Illinois, and Iowa. Our philosophy is simple: offer customer’s good, honest value by providing the best brands available at the lowest price possible. We’re looking for candidates for our Help Desk/IT Internship. Our innovative, goal-oriented Internship Program is designed to prepare you for various aspects of Information Technology. This program consists of paid, intensive hands-on training and focuses on teaching you the skills to be successful in computer systems, networks, and overall information technology.


The Help Desk/IT Intern would perform excellent customer service and learn the tasks, roles, and responsibilities of Information Technology, along with other assigned duties.

Additional responsibilities of the Help Desk/IT Internship include:

  • Monitor Corporate Help Desk requests and determine appropriate response      
  • Support end-users remotely or in person
  • Perform desktop system OS and application setup
  • Perform non-warranty equipment repair
  • Troubleshoot printing issues
  • Coordinate equipment service/repair with third party vendors
  • Perform setup, diagnostic, and simple repair of personal computer and printer hardware
  • Establish and track calls through helpdesk software
  • Perform asset tracking for computer equipment
  • Provide basic training for use of desktop, notebook and handheld computers
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures
  • Follow Internship Timeline as designated in Internship Orientation


Job Requirements:

Successful candidates for the Help Desk/IT Internship must be enrolled in an accredited University or College and be graduating within 12-18 months of the Internship.

Additional requirements of the Help Desk/IT Internship include:

  • Ability to pass a pre-employment drug screening and background checks

Job Class

Corporate Office
Job ID: 2018-3392
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