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Tech Bio-Analytical Instr - San Juan Capistrano, CA req28728

Quest Diagnostics Mission Viejo Full-Time
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Tech Bio-Analytical Instr- San Juan Capistrano, California - 3:30 PM TO 12:00 AM

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.


The Bio-Analytical Instrument (BAI) Technician I is a non-exempt position reporting to the BME Supervisor.   Provides assistance to internal clients and is accountable for working independently with minimal supervision.  The position requires strong communication skills both verbal and written plus technical skills to accomplish job responsibilities.  This is considered an entry level position and is the first of a two level job family.


  • Performs high complexity preventive maintenance on various instrumentation in the laboratory (i.e: LCMS/MS, Ion Mobility, HPLC, and any upcoming new technology).
  • Perform experiments and suitability tests to evaluate new laboratory instruments.
  • Perform troubleshooting of instrumentation including (but not limited to) communication, software, and hardware.
  • Performs troubleshooting of assay related issues in relation to instrument issues (i.e. low counts, irregular pressure traces, retention times, reagents, etc.)
  • Assist in installation of new instruments.
  • Ensure appropriate documentation is in place and maintain documentation to comply with guidelines of inspection agencies, manufacturers and department recommendations.
  • Maintain a high level of competency and expertise in the area of instrumentation (i.e. reading related articles, attending workshops, in-house lectures, off-site trainings and seminars).
  • Maintain inventory of critical parts for instrumentation.
  • Assist in special projects from the supervisor or other department managers and/or directors as needed.
  • Demonstrate initiative in making suggestions to improve efficiency and productivity and provides consistent feedback.
  • Maintain compliance with all regulatory agency requirements through documentation, audits, and corrective action.
  • Works overtime to ensure repair of critical instrumentation


  • BA/ BS degree or above (preferably in science, engineering, or computer information) from an accredited college or university with at least two (2) years of laboratory experience is preferred.
  • Or, high school diploma with a minimum of ten (10) years of laboratory experience is required.
  • Requires at least one to two (1-2) years of experience with instruments like LCMS/MS, GCMS/MS, HPLC, and etc.
  • Strong computer skills (i.e. word processing skills using Windows based software such as Word, Excel, and PowerPoint).
  • Lifts light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects.
  • Objects in the weight range of 1 to 10 pounds are lifted and carried frequently; objects in the weight range of 11 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 50 pounds are seldom lifted and carried.
  • Objects exceeding 50 pounds are not to be lifted or carried without assistance.
  • Must be able to sit or stand for long periods of time, and requires long hours of eye and hand coordination.
  • Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards determined by the department.
  • Must be able to work in a biohazard environment and comply with safety policies and procedures outlined in the Environmental Health & Safety Manual.

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Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

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