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Enterprise Operations Mortgage Quality Control Specialist job in Washington at Regions Bank

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Enterprise Operations Mortgage Quality Control Specialist at Regions Bank

Enterprise Operations Mortgage Quality Control Specialist

Regions Bank Washington, DC Full-Time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Enterprise Operations Mortgage Quality Control Specialist is responsible for the timely review and audit of closed and non-closed mortgage loans through activities such as auditing compliance disclosures and loan closing documents, re-underwiring the loan, credit risk, Bank Secrecy Act/Anti-Money Laundering/ Office of Foreign Assets Control and fraud prevention, detection, and reporting, reverification of loan application information, data integrity, and property valuations. This position is also responsible for maintaining loan quality by adhering to procedures, federal, state and agency compliance requirements, underwriting and closing guidelines.

Primary Responsibilities

  • Reviews non-closed and closed loan files monthly

  • Ensures the documents used in the loan were appropriate to use, signed and done correctly

  • Ensures each program has a set of guidelines and reviews file to verify that guidelines were followed

  • Makes notes on issues seen in the file

  • Logs findings and comments in the system and gives a rating on the documents

  • Sends exception memos to management/regional offices with a deadline to correct exceptions noted

  • Follows up to ensure exceptions are cleared

  • Logs findings from the audits and sent to management

  • Notifies management of action items that the field has to complete and return

  • Identifies potential cause for findings and may participate in solution development as well as process and system testing

  • May act as a resource for associates with less experience

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.


  • High School Diploma or GED

  • Four (4) years of Federal Housing Administration (FHA), Veteran Affairs (VA), United States Department of Agriculture (USDA), Fannie Mae (FNMA), Freddie Home Loan Mortgage Corporation (FHLMC), and bond program mortgage underwriting experience/certification

  • Proficient with regulatory compliance requirements related to mortgage lending

Skills and Competencies

  • Ability to learn additional systems as needed

  • Ability to research, analyze data, and derive facts

  • Ability to work in a team environment when applicable

  • Ability to work under limited guidance

  • Ability to work under pressure and meet deadlines

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

  • Strong verbal, written communication, and organizational skills

  • Strong work ethic and self-motivation

This position may be filled at a higher level depending on the candidates qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:


$35,917.50 USD


$59,320.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time

  • 401K with Company Match

  • Medical, Dental and Vision Benefits

  • Disability Benefits

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Parental Leave

  • Employee Assistance Program

  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits, please click or copy the link below to your browser.

[ Link removed ] - Click here to apply to Enterprise Operations Mortgage Quality Control Specialist Details

Riverchase North


Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Recommended Skills

  • Administration
  • Auditing
  • Bank Secrecy Act
  • Communication
  • Coordinating
  • Curiosity
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