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Company Contact Info

  • Glen Echo, MD
  • Experis

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Senior Application Support Specialist

Experis • Glen Echo, MD

Posted 7 days ago

Job Snapshot

Full-Time
Hospitality
Information Technology, Other, QA - Quality Control
0

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Job Description

Experis is partnered with a global hospitality leader in their search for a Senior Support Analyst for their internal Point of Sale (POS) systems, they employ FOSSE and Opera. Knowledge of these systems, even from a user perspective, would be ideal, but is not must-have experience. The Senior Support Analyst should have 5+ years of applicable experience, a hospitality background is highly desired.

Their Service Desk tool is ServiceNow, experience within this type of support environment would be a significant game-changer. This position is referred to as Level III support, as this is the last stop in regarding to resolving user issues after Level I (Oracle outsource) and the on-site Level II teams have been unable to identify a solution.

The technical environment is Linux/Windows servers and Cloud/VMware, their systems operate on an Oracle database networking knowledge would be a tremendous plus!!

This is a 12 month+ contract opportunity located in Bethesda, MD.

Please reach out to Sam Reed directly at [Click Here to Email Your Resumé] to discuss in further detail!!

Experis is an Equal Opportunity Employer (EOE/AA)

Job ID: FOX_11279553
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