Icon hamburger
Briefcase

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
No Thanks
US
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

General Office Manager

Home Instead Senior Care Columbus, OH Full-Time
Apply Now

Create Job Alert.

Get similar jobs sent to your email



 


The General Manager is responsible for successfully directing and coordinating all activities in the franchise for growth and development of the business.

Primary Responsibilities:

  • Reflect the core values of (Ultimate Senior Care), (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
  • Develop and manage the annual franchise operational plan and budget.
  • Achieve the annual operational plan’s revenues, gross profit, profitability and other operational goals by the stated milestones.
  • Provide leadership and management of all Home Instead® departments such as finance, staffing, human resources, client services and home care sales which affect operational efficiency and achievement of the operational goals.
  • Manage outcomes of all department activities and direct changes that will drive achievement of operational goals.
  • Develop and maintain positive and professional relationships with referral sources in the community.
  • Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.

Secondary Responsibilities:

  • Maintain and establish strong relationships with neighboring franchise owners
  • Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team
  • Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead Senior Care franchise office

Education/Experience Requirements:

  • College degree preferred or equivalent work experience
  • Four to ten years of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver’s license
 

Supervisory Responsibilities:

  • This position will be responsible for overseeing all of the functions performed by the office staff. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work; appraising performance, coaching employee’s performance; problem resolution while seeking positive outcomes.

Knowledge, Skills and Abilities:

  • Must have an understanding of and uphold the policies and procedures established by (Ultimate Senior Care), (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must have the ability to operate HISC technology systems
  • Must have computer skills and be proficient in Word, Excel and Publisher
  • Must be able to work evenings or weekends as required
  • Must have knowledge of the senior-care industry
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Must be patient and congenial on the telephone
  • Must be able to perform duties in a professional office setting
  • Must be able to recruit quality Key Players

Applications without a resume will not be considered.



 

.


 

 

Each Home Instead franchise is independently owned and operated.

 

Recommended skills

Recruitment
Human Resources
Training
Employee Performance Management
Coordinating
Active Listening
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: a2gj2hmjvnjv

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.